Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal INVOICE : JURNAL ILMU AKUNTANSI
Hasrianti Hasrianti
Unknown Affiliation
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
ANALISIS LAPORAN KEUANGAN DAN KUALITAS PELAYANAN PADA RUMAH SAKIT UMUM DAERAH (RSUD) PANGKEP Hasrianti Hasrianti; Amril Amril; Sitti Zulaiha
INVOICE : JURNAL ILMU AKUNTANSI Vol 1, No 2 (2019): September 2019
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (442 KB) | DOI: 10.26618/inv.v1i2.2516

Abstract

This research aims to be first, to measure and analyze the level of efficiency achieved by the Pangkep Regional General Hospital (RSUD). The calculation technique used in the study is to calculate the efficiency ratio Regional General Hospital (RSUD) Pangkep. Second, by calculating the quality of service provided by the Regional General Hospital (RSUD) Pangkep through Servqual Score by using five-dimensional variables Tangibles, Reliability, Responsiveness, Assurance, and Empathy, namely by comparing the reality received with the expected patient with the five dimensions. Based on the results of the calculation and data collection of the Regional General Hospital (RSUD) budget realization report, it can be concluded that the management of Pangkep Regional General Hospital (RSUD) is not good because the efficiency level above 100% means that financial management is said to be not good. As for the quality of service provided from five dimensions based on patient responses are classified as no quality and no effective.
Co-Authors Amril Amril Sitti Zulaiha