Article Per Year (5 Year)
p-Index From 2019 - 2024
0.408
P-Index
This Author published in this journals
All Journal Science Midwifery IJOHCM
Nihayatul Munaa
Unknown Affiliation
Decision Sciences, Operations Research & Management Dentistry Health Professions Nursing Public Health Social Sciences Veterinary

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
NATIONAL HEALTH INSURANCE: AN EXPLORATORY STUDY OF PATIENT SATISFACTION Nihayatul Munaa
Indonesian Journal of Health Care Management Vol 1, No 1 (2020): Indonesian Journal of Health Care Management
Publisher : STIKes Kepanjen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.464 KB)

Abstract

Background:Indonesia has been implemented National Health Insurance since 2014 and was targeted to achieve Universal Health Coverage by 2019 through quality improvement and cost efficiency strategy. However, the little understanding of this new policy leads to an increase of complaint in the hospital as a health care provider.Purpose: This study seeks to understand the factors that might influence a patient's perception of National Health Insurance in Indonesia.Method: This is a descriptive observational study with a cross-sectional design method. Data was collected through in-depth interview with 96 patient from Jemursari Islamic Hospital of Surabaya (RumahSakit Islam Jemursari Surabaya) who participate in National Health Insurance. The subject was selected by simple random sampling.Results: The findings demonstrated that from five categories, 82,3% patient was satisfied in the reliability aspect and 85,4% in assurance aspect, while intangible, responsiveness and empathy aspect >90% patient was satisfied. Meanwhile, in Indonesia, the minimum service standard of healthcare for patient satisfaction is 90%.Conclusion:Health providers must understand the patient's value and preference and do a service based on their value.
Implementation of Healthy Village in The KP-KAS Program in Preventing Maternal and Child Mortality Rate in Sidotopo Semampir Surabaya Nihayatul Munaa; Ronal Surya; lilis ardini; Mia Ika Rahmawati; Wiwiek Srikandi Shabrie; Marsudi Lestariningsih
Science Midwifery Vol 9 No 1, Oktober (2020): Science Midwifery
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article aims to evaluate the implementation of healthy villages in the KP-KAS program, especially on indicators of efforts to prevent maternal and child mortality. This study uses a qualitative method with an interpretive approach to studying the object of research in more detail. In-depth interviews were conducted with several key informants. The results of this study show that there are several programs carried out in healthy villages to reduce maternal and child mortality, namely eradication malnutrition, vaccination, delivery assisted by health workers, and reproduction health through contraception.
Co-Authors Lilis Ardini Marsudi Lestariningsih Mia Ika Rahmawati Ronal Surya Wiwiek Srikandi Shabrie