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All Journal Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Review of Islamic Economics and Finance
Rizky Maidan Ilmy
UIN Sunan Gunung Djati Bandung
Economics, Econometrics & Finance Other

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Journal : Review of Islamic Economics and Finance

 1 
Service Quality, Brand Image and its Impact on Customer Satisfaction Levels of Umrah Rabbanitour Travel in Bandung, West Java Rizky Maidan Ilmy
Review of Islamic Economics and Finance (RIEF) Vol 3, No 2 (2020): Review of Islamic Economics and Finance (RIEF) December 2020
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/rief.v3i2.30580

Abstract

Business competition in the service sector it is getting tighter in this era. Focus on customer satisfaction by giving good service is one of the strategies to win the market competition. Cause in creating customer satisfaction, the company must be increasing value and image from its brand. The research method is used in this research is the explanatory method, and data collection is carried out using a questionnaire. The purpose of research is to know relation or service quality influences and brand image to customer satisfaction. The finding in this study is that there is a simultaneous effect (together) between quality service variable (X1) and brand image (X2) to customer satisfaction (Y). From double regression analysis linear result is getting significance value 0,000 that its value significance level value α (0,01). The result of analysis in this research has also shown the magnitude of service quality support (X1) and brand image (X2) variable who indicated by R Square value 0,868, that is mean service quality simultaneously (together) gives support to 86,8% while the rest 13,2% influenced by other variables not examined in this study.
The Concept of Production, Distribution, and Consumption in Islamic Economics Rizky Maidan Ilmy; Iwan Setiawan
Review of Islamic Economics and Finance (RIEF) Vol 2, No 1 (2019): Review of Islamic Economics and Finance (RIEF) June 2019
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (73.694 KB) | DOI: 10.17509/rief.v2i1.17637

Abstract

During the last two decades, two economic ideologies that experienced world development, namely socialism and capitalism, competed to prove themselves as the most rightful and the most potential in solving people's economic problems. Yet, both of them were judged failed to serve solutions in solving people's main classic economic problem. Islamic Economy was introduced as the alternative in solving the problems. One of the ideas from Islamic Economy ideologies is the concept of production, distribution, and consumption. The research methodology used was the descriptive-qualitative method; the data collection was conducted by combining theories from different references. The research aims to acknowledge how production, distribution, and consumption in the Islamic Economy works. The research findings include: 1) the production concept in Islamic Economy should be based on three main basic aspects, namely the aspect of belief, knowledge, and deed; 2) the production concept in Islamic Economy should be based on the basic principle of Islamic Economy namely individual freedom, social insurance, prohibition in accumulating wealth, and fair wealth distribution; 3) the concept of consumption in Islamic Economy to only fulfill daily needs, not the wants.
Co-Authors Iwan Setiawan Mustofa Hasan Rima Rahmayanti