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Nur Aini Anisa
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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SALES COST EFFICIENCY IN E-COMMERCE BUSINESS FOR ONLINE SELLERS IN SIDOARJO CITY Nur Aini Anisa; Kurniawati Kurniawati; Syamsul Arifin; Ainun Haqiqi
WORLDVIEW ( Development economic and sharia studies journal ) Vol 1 No 2 (2022): WORLDVIEW ( Jurnal Ekonomi Bisnis dan Sosial Sains )
Publisher : Fakultas Ekonomi dan Bisnis Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (358.758 KB) | DOI: 10.38156/worldview.v1i2.156

Abstract

This study aims to describe the analysis of the efficiency of selling costs in the ecommerce business on online sellers in the city of Sidoarjo. The data studied were in the form of interviews conducted by researchers to five sources, namely online sellers in the city of Sidoarjo. Data collection techniques used are interview, observation, and documentation techniques. The data analysis technique used is descriptive qualitative analysis technique. The results of this study are based on analysis of sales cost interview data in the e- commerce business by online sellers that have been carried out efficiently
THE INFLUENCE OF PRICE AND QUALITY OF DELIVERY SERVICES ON CONSUMER SATISFACTION LION PARCEL AGENT PT SWABINA GATRA TRAVEL syamsul Arifin; Abdul Hamid; Nur Aini Anisa; Kurniawati -; Komarun Zaman; Etty Widawati; Mahmud Ismail
WORLDVIEW ( Development economic and sharia studies journal ) Vol 1 No 2 (2022): WORLDVIEW ( Jurnal Ekonomi Bisnis dan Sosial Sains )
Publisher : Fakultas Ekonomi dan Bisnis Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38156/worldview.v1i2.316

Abstract

This study was aimed to identify the effect of price and service quality of customer satisfaction Lion Parcel Agen PT Swabina Gatra Travel. This type of research is descriptive research with a quantitative approach. In which the sample of study consisted of 110 respondents. The data collection technique used a questionnaire distributed via google form. The results of this study indicate that the quality of service and product has a positive influence on customer satisfaction. This is reinforced by the value of the T-test of service and product quality variables whose significance value is below 0.05. The f test value also shows a sig value below 0.05, the coefficient of determination gets a value of 0.517, which means that the service quality and product quality variables affect the consumer satisfaction variable by 51.7 percent.
Co-Authors ABDUL HAMID Ainun Haqiqi Etty Widawati Komarun Zaman Kurniawati - Kurniawati Kurniawati Mahmud Ismail Syamsul Arifin