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ANALYSIS OF THE RELATIONSHIP BETWEEN HEALTH CENTER SERVICE QUALITY AND ELDERLY PATIENT SATISFACTION AT GONDANGLEGI HEALTH CENTRE Lilik Nur Azizah
TRANSPUBLIKA INTERNATIONAL RESEARCH IN EXACT SCIENCES Vol. 1 No. 1 (2022): JANUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (498.182 KB) | DOI: 10.55047/tires.v1i1.113

Abstract

This study aims to analyze the relationship between Service Quality of Health Centre and elderly patient satisfaction at Gondanglegi Health Centre. This study is correlation analysis with cross sectional approach. The sample was taken by consecutive sampling technique with a sample was obtained 49 respondents. The data was collected by questionnaires and interviews. The data processing uses editing, coding, scoring and tabulating and statistical tests using Mann Whitney. The findings reveal that the quality of health services for the elderly at the Gondanglegi Health Centre in Malang Regency is almost half good. Meanwhile, the satisfaction of elderly patients is almost half of the satisfied patients. On the other hand, there is a relationship between the quality of health care services with the satisfaction of elderly patients at the Gondanglegi Public Health Centre.
ANALYSIS OF ENVIRONMENTAL KNOWLEDGE RELATIONSHIPS TO THE ATTITUDE OF HOUSEWIVES TO MAINTAIN ENVIRONMENTAL CLEANLINESS Lilik Nur Azizah
INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY, ENGINEERING, AND INFORMATION SYSTEM (IJATEIS) Vol. 1 No. 1 (2022): FEBRUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (730.031 KB) | DOI: 10.55047/ijateis.v1i1.120

Abstract

This research aims to determine the relationship between environmental knowledge and the attitude of housewives in Rusunawa Buring 1, Malang City, toward environmental cleanliness. This research is quantitative research with a survey approach. The population in this study were all housewives in Rusunawa Buring 1 Malang City with a total of 326 people. The sample in this study were 77 housewives obtained through the Slovin formula. Sampling technique using random sampling technique to housewives both working and not working. The data collection technique used a test consisting of 22 questions for the X variable and a questionnaire consisting of 20 questions for the Y variable. The findings reveal that there is a significant influence of the influence of knowledge about the environment on the attitude of housewives in maintaining environmental cleanliness. Keywords: Environmental Knowledge, Housewives Attitude, Environmental Cleanliness,