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All Journal Althea Medical Journal JK Unila (Jurnal Kedokteran Universitas Lampung)
Eliza Techa Fattima, Eliza Techa
Faculty of Medicine, Universitas Padjadjaran
Agriculture, Biological Sciences & Forestry Dentistry Environmental Science Health Professions Immunology & microbiology Medicine & Pharmacology Neuroscience Public Health

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Mother’s Knowledge, Attitude, Practice toward Safe Water Usage and Incidence of Diarrhea in Children at Baleendah Bandung Mutyara, Kuswandewi; Ermaya, Yudith Setiati; Setiawati, Elsa Pudji; Fattima, Eliza Techa
Althea Medical Journal Vol 2, No 3 (2015)
Publisher : Althea Medical Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (526.394 KB)

Abstract

Background: Poor environmental conditions contribute to the high incidence of diarrhea, most of those caused by unsecure water and poor health knowledge. This study was conducted to evaluate the mother’s knowledge, attitude, and practice toward safe water usage in Baleendah, Bandung.Methods: A cross sectional descriptive study was conducted in Baleendah during September−October 2012, participated by 210 mothers with 12−59 months children, and using rapid survey method. This study used a questionnaire to measure the three domains, which consists of 8 questions of knowledge, 10 questions of attitudes, 16 questions of practice, and 7 questions of diarrhea. The collected data were analyzed and presented in table.Results: As much as 168 (80%) of mothers were in moderate knowledge status, 126 (60%) of mothers were in moderate attitude status. Practically, 127 (54.7%) of mothers used water from borehole/tube well. Most of the mothers (54.6%) use drinking water from refillable water store.Conclusions: Most mothers who participated have varied moderate knowledge and attitude status, and practice toward safe water usage. DOI: 10.15850/amj.v2n3.503
Hubungan Mutu Pelayanan Dengan Kepuasan Pasien Peserta BPJS di Ruang Rawat Inap Penyakit Dalam RSUD dr. H Abdul Moeloek Mutiara, Hanna; Mayasari, Diana; Fattima, Eliza Techa; Saputri, Chyntia
Jurnal Kedokteran Universitas Lampung Vol 2, No 1 (2018): JK UNILA
Publisher : Fakultas Kedokteran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jk unila.v2i1.1899

Abstract

Mutu pelayanan rumah sakit sangat penting karena mempengaruhi kepuasan pasien. Mutu pelayanan kesehatan yang baik dapat menimbulkan rasa puas pada diri setiap pasien. Kepuasan pelanggan yang rendah akan berdampak terhadap menurunnya jumlah kunjungan pasien yang akan mempengaruhi profitabilitas fasilitas kesehatan. Tujuan Penelitian untuk mengetahui hubungan mutu pelayanan kesehatan dengan kepuasan pasien BPJS pada ruang rawat inap penyakit dalam di RSUD Dr. H. Abdul Moeloek Provinsi Lampung. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan cross sectional. Populasi dalam penelitian ini adalah pasien BPJS yang dirawat di ruang rawat inap penyakit dalam Rumah Sakit Umum Daerah Dr. H. Abdul Moeloek Provinsi Lampung dengan jumlah sampel 60 orang menggunakan consecutive sampling. Analisis data menggunakan uji chi square. Hasil penelitian ada hubungan tangible (0,013), reliability (0,027), responsiveness (0,002), assurance (0,000) dan empathy (0,003) terhadap kepuasan pasien di Ruang Rawat Inap Penyakit Dalam RSUD Dr. H. Abdul Moeloek Provinsi Lampung. Kesimpulan, terdapat hubungan yang bermakna antara tangible, reliability, responsiveness, assurance dan empathy terhadap kepuasan pasien di Ruang Rawat Inap Penyakit Dalam RSUD Dr. H. Abdul Moeloek Provinsi Lampung. Kata Kunci : BPJS, Kepuasan Pasien, Mutu Pelayanan
Co-Authors Elsa Pudji Setiawati Hanna Mutiara, Hanna Kuswandewi Mutyara, Kuswandewi Mayasari, Diana Saputri, Chyntia Yudith Setiati Ermaya