Mario Yehezkiel Regar
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PENGARUH MANAJEMEN MUTU TERPADU DAN MANAJEMEN RANTAI PASOKAN TERHADAP KINERJA OPERASIONAL PT. BERKAT JAYA MAKMUR ABADI Mario Yehezkiel Regar; Wiwik Rachmarwi
Jurnal Manajemen Bisnis Krisnadwipayana Vol 10, No 2 (2022): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v10i2.715

Abstract

This study aims to analyze and determine the effect of total quality management and supply chain management on operational performance. The sample used a non-probability sampling method, and the data collected was obtained by means of a questionnaire. It was then analyzed using a quantitative method. The results showed that, together, total quality management and supply chain management have a partial and simultaneous effect on operational performance at PT. Berkat Jaya Makmur Abadi.