Mohammad Syamsul Maarif
School of Business IPB University

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Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change Reza Saleh; Mohammad Syamsul Maarif; Lukman M Baga; Herien Puspitawati
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 1 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020222250

Abstract

This study aims to analyze the effectiveness of Tax Service Offices’ leaders in the era of economic turbulence. Tax Service Office provides counseling, services, and supervision to Taxpayers. As public organizations, Tax Service Offices can become more competitive by cultivating effective leaders who combine style-oriented strategies with capabilities reflected in leadership behavior. This study applied descriptive analysis conducted to several Tax Service Offices in Jakarta within the Directorate General of Taxes, with a total of 542 questionnaires distributed to their employees. The findings show that a combination of leadership styles, such as transformational, transactional, adaptive, responsive, innovative, and competent, is extremely needed in this era of change. In addition, the level of experience and education is one of the criteria to improve effective leadership in the Indonesian Tax Service Offices.
Situational analysis an effective leadership style to improve the Indonesian tax service offices performance in the era of change Reza Saleh; Mohammad Syamsul Maarif; Lukman M Baga; Herien Puspitawati
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 1 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020222250

Abstract

This study aims to analyze the effectiveness of Tax Service Offices’ leaders in the era of economic turbulence. Tax Service Office provides counseling, services, and supervision to Taxpayers. As public organizations, Tax Service Offices can become more competitive by cultivating effective leaders who combine style-oriented strategies with capabilities reflected in leadership behavior. This study applied descriptive analysis conducted to several Tax Service Offices in Jakarta within the Directorate General of Taxes, with a total of 542 questionnaires distributed to their employees. The findings show that a combination of leadership styles, such as transformational, transactional, adaptive, responsive, innovative, and competent, is extremely needed in this era of change. In addition, the level of experience and education is one of the criteria to improve effective leadership in the Indonesian Tax Service Offices.
Development of digital competencies towards improving performance of ministry of agrarian and spatial planning: insight from Indonesia Heri Mulianto; Mohammad Syamsul Maarif; Nimmi Zulbainarni; Nur Hasanah
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 10, No 2 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243745

Abstract

Digital competency is considered a new organizational priority in managing people in public institution. The purpose of this research was to examine the role of digital competence with support of digital leadership, transformation and digital culture can contribute for increasing ministry of agrarian and spatial performance. This research applied a quantitative approach by collecting data from 317 lecturers who worked at ministry of agrarian and spatial in Jakarta area. Purposive sampling was employed to gather data using online questionnaires. Next, partial least square structural equation modeling (PLS-SEM) was used to examine this data. The results showed that systematically developing each employee's digital competency creates a new organizational culture known as "digital culture," which in turn leads to the organization's digital transformation. To emphasize the significance of digital competence, digital culture, digital transformation, and digital culture in changing the nature and caliber of Indonesia's Ministry of Agriculture and Spatial Planning.