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All Journal Jurnal Logistik Indonesia
Rahmad Inca Liperda
Department of Logistics Engineering, Universitas Pertamina
Decision Sciences, Operations Research & Management Social Sciences

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Analysis of Patient Flows Using Discrete-Event Simulation (Case Study: Emergency Department of Hospital X) Rahmad Inca Liperda
Jurnal Logistik Indonesia Vol 6, No 2: Oktober 2022
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/logistik.v6i2.2683

Abstract

This research is intended to analyze the patient flows through a number of processes in the Emergency Department (ED) using Discrete Event Simulation (DES) approach. In this paper, the time that a patient spends in the ED as well as the total number of patients served by the ED in a day were investigated and compared with the standard of the medical service time set by the hospital. A case study of Hospital X’s ED in Jakarta, Indonesia was modeled using ProModel software. In addition, this research also proposes a number of considerable scenarios for defining the suitable number of beds and nurses. The results signify that the average time spent in the ED and the number of patients served can be optimized by adding 1 nurse and 2 beds. This finding signifies that the DES modeling approach may assist the hospital managers with the decent decision for improving the efficiency of the patient flows in the ED.
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