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All Journal Malahayati International Journal of Nursing and Health Science Nautical: Jurnal Ilmiah Multidisiplin Indonesia
Anjlya Agustin
Universitas Islam Negeri Sumatera Utara
Religion Humanities Computer Science & IT Education Engineering

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Studi komparasi mutu pelayanan kesehatan pada peserta JKN dan mandiri di Puskesmas Glugur Barat Anjlya Agustin; Tessya Chaniago; Sheila Iga Sirait; Fitriani P Gurning
Nautical : Jurnal Ilmiah Multidisiplin Indonesia Vol. 1 No. 6 (2022): Nautical: Jurnal Ilmiah Multidisiplin Indonesia
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/nautical.v1i6.366

Abstract

Penelitian ini bertujuan untuk mengetahui hubungan mutu pelayanan BPJS Kesehatan dengan kepuasan pasien peserta Jaminan Kesehatan Nasional di puskesmas glugur darat. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan desain penelitian analitik dengan pendekatan cross sectional. Populasi yaitu pasien yang dirawat di instalasi rawat inap kelas III sebanyak 40 pasien dan sampel penelitian ini menggunakan total sampling dengan jumlah 40 pasien. Uji statistik yang digunakan adalah uji Chi-square dengan derajat kepercayaaan 95% dan tingkat kesalahan 0,05. Hasil penelitian berdasarkan uji Chi-square menunjukan bahwa nilai p pada variabel mutu pelayanan = 0,000 dan nilai p pada variabel kepuasan pasien = 0,000. Kesimpulan berdasarkan hasil uji Chi-square menyatakan bahwa ada hubungan yang bermakna antara variabel mutu pelayanan dengan variabel kepuasan pasien. Berdasarkan penelitian ini disarankan BPJS Kesehatan lebih meningkatkan lagi mutu pelayanan kesehatan dan meningkatkan sosialisai program-program BPJS Kesehatan terutama di daerah perdesaan.
Evaluation of the application of hospital management information system using the hot-fit method Anjlya Agustin; Rapotan Hasibuan
Malahayati International Journal of Nursing and Health Science Vol 6, No 3 (2023)
Publisher : Program Studi Ilmu Keperawata Fakultas Kedokteran Universitas Malahayati Bandar Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/minh.v6i3.12014

Abstract

Background: The hospital management information system (SIMRS) is an important part of supporting health service decisions, so it is necessary to pay attention to its sustainability. SIMRS in Aek Kanopan, North Labuhanbatu found obstacles in the form of errors and delays in sending data, resulting in incomplete monthly reports.Purpose: This research is aimed at knowing the implementation and at the same time evaluating the SIMRS hospital management information system at Aek Kanopan Hospital by looking at the human, organizational and technological aspects of the net benefit (hot-fit).Method: Quantitative study with cross-sectional design, data collection was collected through interviews and questionnaires, with a sample population of 31 people, and data were analyzed univariate and multivariate with multiple linear regression tests.Results: Based on the results obtained from the characteristics of the respondents, univariate analysis and multiple regression analysis it can be concluded that the user's perception of the human aspect of the net benefit variable is said to be good, the same is true of the organizational aspect of the net benefit variable is also good, and for the perception of the technological aspect of the net benefit variable is said to be good. This research also found that human, technological and organizational variables on net benefits have a significant effect on net benefits togetherConclusion: It can be concluded that there is a good relationship between human, technology, and organization variables on net benefits
Co-Authors Fitriani P Gurning Rapotan Hasibuan Sheila Iga Sirait Tessya Chaniago