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Abi Prasidi
PT. Bumi Prasidi/Dosen STMT Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

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Journal : Jurnal Manajemen Bisnis Transportasi dan Logistik

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KEPUASAN PELAYANAN PELANGGAN DENGAN MENINGKATKAN KETERAMPILAN DAN KESADARAN MENTAL SUMBER DAYA MANUSIA Abi Prasidi; Devi Marlita
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 1 (2015): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i1.954

Abstract

Human Resources Development is an organization's activities must be carried out, so that knowledge (knowledge), abilities (abilities) and skills (skills) they are in accordance with the demands of the job they do. In the field of services, especially transportation, in truth, in this section should be special attention which both the management and the employees have the mental awareness to focus, concentrate, development and innovate, given the mental attitude has to be in good condition, sometimes, can easily fade back.
Co-Authors Devi Marlita