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All Journal TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS
Rasona S Akbar
Politeknik Imigrasi
Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Other

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STRATEGIES FOR DISSEMINATING IMMIGRATION INFORMATION AT THE CLASS I IMMIGRATION OFFICE OF TPI BENGKULU Rasona S Akbar; Intan Nurkumalawati; Mizan Tri Rahmawan
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.324

Abstract

Based on the cultural factors of the people who prefer audio-visual rather than typography, and the majority of people already have smartphones making it easier to access information through social media, based on this phenomenon, the Immigration Office requires to implement new ideas in packaging immigration information using short films. This study aims to determine the strategy of disseminating immigration information using short films and the public's response to the strategy. The reason for doing this research is that researchers are interested in the strategy of disseminating information using short films because apart from being able to provide entertainment to the public, they also provide education on Immigration information. This type of research is a qualitative research with a descriptive analysis approach. The object of this research is the Functionary of Immigration Office Class I TPI Bengkulu and the people of Bengkulu Province. The results of interviews in this study show that the society prefers information that uses audio visuals rather than typography. The target in this strategy is people aged 18 years and over or already have an ID card. The content of the message conveyed is presented with light subjet so that it is easily understood by the public. By adopting local wisdom the use of regional languages in short films to attract attention and make it easier for the public to understand the message of the short film. The media used are also those that are familiar with the community, namely Instagram and YouTube. This is evidenced by the public response that the use of the short film is appropriate.
APPLICATION ANALYSIS OF THE INFORMATION SYSTEM FOR REPORTING IMMIGRATION PERMITS FOR PORT TRANSPORTATION EQUIPMENT AT THE IMMIGRATION OFFICE CLASS II TPI BELAWAN Rasona S Akbar; Gunawan Ari Nursanto; Rainhard Bounkey Marbun
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.341

Abstract

At this time the earth is being hit by the Corona Virus pandemic which has resulted in a lack of direct interaction in services and in the field of immigration, especially in reporting services for immigration permits for transportation equipment / ships. This situation has the potential to be exploited by unscrupulous individuals to carry out unscrupulous acts such as extortion and other things. Then the immigration office made an innovation, namely the application of the Port Transport Equipment Immigration Permit Reporting Information System, which was abbreviated as Sili Laba. The aim of the researcher was to determine the profile of the Sili Laba application, and the effect of the Sili Laba Innovation Strategy on the performance of the Class II TPI Belawan immigration office. In this study using quantitative methods. And the results of the research based on the regression test show that Y = 37.549 + 0.331X which states that for every additional 1 value of the innovation strategy, the performance value will increase by 0.331. Based on the results obtained from the above equation, the calculated t value is greater than the t table value, which is 6.064 > 2.021. So, from the results of the above equation it can be concluded that there is an influence given by the innovation strategy variable (X) on the performance variable (Y).
E-GOVQUAL TESTING TECHNIQUE ON THE QUALITY OF SERVICE OF ONLINE RESIDENCE PERMIT REGISTRATION APPLICATION (APITO) AT NGURAH RAI IMMIGRATION OFFICE Rasona S Akbar; G Gunawan; Putu Maha Permana Aditya
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i2.349

Abstract

The implementation of the new normal carried out by the government is a sign of the reopening of immigration residence permit services in the new normal order. With the opening of the residence permit service again, it will result in queues at immigration offices in the pandemic period. Overcoming this, therefore the Immigration Office (Class I Special) Ngurah Rai utilization of information technology through a website-based application called Online Residence Permit Registration Application (APITO). This research aims to find out about the general picture of APITO and measure the quality of APITO services. The research method used in this study is a quantitative method with Electronic Government Quality (E-Govqual) testing technique that is seen from the comparison of gap between perception values and apito user expectation values. The results of this study show that APITO aims to make it easier for applicants to get a scheduled arrival to the Immigration Office and make it easier for employees to control the number of applicants to be served. In addition, apito service quality is said to be quality on community support indicators (citizen support) with an average gap analysis value of 0,08, while it is said to be less quality on efficiency indicators with an average gap analysis value of -0,50, trust (trust) average gap analysis value of -0,09, and reliability (reliability) average gap analysis value of 0,16.
Co-Authors G Gunawan Gunawan Ari Nursanto Intan Nurkumalawati Mizan Tri Rahmawan Putu Maha Permana Aditya Rainhard Bounkey Marbun