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The Influence of Financial Compensation on the Performance of Daily Workers at the Laguna Resort and Spa Nusa Dua, Bali Irene Hanna H. Sihombing; I Wayan Yudha Pangestu
Jurnal Multidisiplin Madani Vol. 3 No. 7 (2023): July, 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v3i7.4851

Abstract

The development of regulations, policies and strategies applied by The Laguna Resort and Spa Nusa Dua, Bali by providing additional financial compensation in the form of service charges to daily workers which are not applied by hotels in general.  The assessment of this decision is certainly important to determine the effect of financial compensation on the performance of the daily workers. This study successfully identified and observed items of financial compensation that affect the performance of daily workers, namely related to the fulfillment of basic wages, adjustment of basic wages, provision of service charges, safety benefits and provision of adequate work tools. Financial compensation has a positive and significant effect with a value of 53.3% on the performance of the daily workers, where the service charge is the most influential item of financial compensation in improving performance. Meanwhile, the increase in work productivity shown through the level of attendance at work every month is the highest item affected by financial compensation.  In addition, the increase in daily worker performance is also influenced by other variables not examined in this study
The Effect of Work Environment on Employee Performance at Golden Tulip Jineng Resort Bali Irene Hanna H. Sihombing; Ni Made Nurdiana Elsavitri
Asian Journal of Management Analytics Vol. 2 No. 3 (2023): July 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajma.v2i3.5013

Abstract

This study aims to determine the effect of the work environment on employee performance at Golden Tulip Jineng Resort Bali. A good work environment can make a positive contribution to employee performance, while a bad work environment may decrease employee performance. The number of samples in this study was 57, using the saturated sampling method. The data was collected by distributing questionnaires using a 5-point Likert scale to measure 27 statement items. The data analysis techniques used were simple linear regression analysis, t-test, and the coefficient of determination, which were processed with the SPSS version 29 for Windows program. The results of this study indicate that the work environment contributes to employee performance by 76.9%, while the remaining 23.1% is influenced by other variables outside of this study. The companies are expected to pay more attention to the work environment to improve the performance of employees.
PEKERJAAN RAMAH LINGKUNGAN DI INDSUTRI HOSPITALITY: SUATU TINJAUAN Irene Hanna H. Sihombing; Ni Made Suastini
Bogor Hospitality Journal Vol 7 No 2 (2023): Bogor Hospitality Journal
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Pariwisata Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55882/bhj.v7i2.82

Abstract

The growing importance of sustainability in the hospitality industry stems from the recognition of its impact on the environment, society, and the long-term viability of the industry itself. The hospitality industry is resource-intensive and can have a significant ecological footprint. However, there seems to be a gap in literature specifically addressing the concept of green jobs within the context of the hospitality industry. This study utilizes academic databases, such as PubMed, ResearchGate, and ScienceDirect, to search for relevant articles, research papers, and reports. The literatures was categorized based on themes, such as job creation, training and skills development, environmental impact, and economic benefits. The research findings reveal that there is currently no specific study on green jobs in the hospitality industry. This is because the industry does not yet have a significant number of green jobs, environmental policies, or the production and provision of green products or services. This research could contribute to understanding the challenges, opportunities, and best practices related to green jobs in the sector.
Pengaruh Online Customer Review Pada Online Travel Agent Terhadap Purchase Intention Di Hotel Berbintang 5 Kawasan Sanur I Gusti Agung Argadita Abiyuda; Irene Hanna H. Sihombing; Ni Luh Gde Sri Sadjuni
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.4605

Abstract

Purchase intention merupakan salah satu hal yang penting untuk ditingkatkan dalam bisnis perhotelan. Salah satu faktor yang dapat mempengaruhi purchase intention ialah online customer review. Tujuan penelitian ini yakni untuk mengetahui pengaruh online customer review pada online travel agent terhadap purchase intention di hotel berbintang lima kawasan Sanur. Penelitian ini menggunakan pendekatan kuantitatif dengan 100 responden. Hasil dari penelitian ini menunjukkan bahwa online customer reviewberpengaruh positif dan signifikan terhadap purchase intention di hotel berbintang lima kawasan Sanur. Penelitian ini menyimpulkan bahwa online customer review berpengaruh kuat terhadap purchase intention, sehingga hotel berbintang lima di kawasan Sanur harus lebih memerhatikan online customer review.