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Rusmida Jun Harapan Hutabarat
Universitas Tridinanti

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AUDIT MANAJEMEN ATAS KINERJA PEGAWAI PELAKSANA PEMERIKSA DAN ADMINISTRASI PADA KANTOR PENGAWASAN DAN PELAYANAN BEA CUKAI TIPE MADYA PABEAN B PALEMBANG Rusmida Jun Harapan Hutabarat; Shelly Farida Tobing
Strategi : Jurnal Manajemen Vol 12, No 02 (2022): Oktober
Publisher : Universitas Tridinanti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52333/strategi.v12i02.959

Abstract

Service Office and Customs Inspection Type Madya B Palembang is one of the agencies under the Ministry of Finance . Where in performing their duties have a wide scope and tanggungb great responsibility in its implementation it takes a strong human resources and competent . Accordingly, this paper basically discusses how the performance of inspectors and administrative personnel in implementing Service Office and Customs Inspection Type Madya B Palembang . The purpose of this study was to determine employee performance management audit of executive and administrative examiner in the Service Office and Customs Inspection Type Madya B Palembang . In conducting the performance audit of the Office of Management and Supervisory Customs Service Type Madya Palembang B using two performance appraisal system is the first to assess the value of employee behavior and measure performance against both the employee 's performance . From both these scoring systems has been studied and the results are as follows : First , in assessing the value of employee behavior and Supervisory Office for Customs Madya Type B Palembang was pretty good but there are still a few weaknesses that can cause maximal behavioral assessments employee proficiency level because it does not involve service users / customers . Second , in assessing employee performance achievement and executive examiner at the Office of Administrative Services and Customs Supervision Type Madya B Palembang was quite good but still needed supervision over reports the results of the performance achievements because there are cracks to create a report that is not in accordance with the the above facts are actually implementing employee performance achievements inspectors and administration . Management advised in the future to make improvements in the conduct pegwai performance assessment , namely the appraisal value at the time of filling the questionnaire behavior should involve service users / customers in order to achieve better results and reflects the actual value of employee behavior , and the assessment capian supervision on employee performance progress reports further enhanced employee performance . Tops should be more maximal employees in conducting supervision on employee performance report performance results in order to avoid statements that do not correspond to the actual results of performance of employees .