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Patient Satisfaction Of Pregnant Mothers With Antenatal Care Services At Puskesmas Petisah Medan Selli M Pasaribu; Dame Meldaria Sipahutar; Sarma Dewi Kemala
International Archives of Medical Sciences and Public Health Vol. 3 No. 2 (2022)
Publisher : Pena Cendekia Insani

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Abstract

Patient satisfaction is the degree of perfection of health services in accordance with professional standards and service standards by using the potential resources available at the hospital or health center in a reasonable, efficient, and effective manner and provided safely and satisfactorily according to norms, ethics, law, and socio-culture. taking into account the limitations and capabilities of the government, as well as the consumer society. The purpose of this study was to identify the level of patient satisfaction with antenatal care services at the Petisah Health Center Medan. The research methodology used is descriptive research. The number of samples used as many as 34 people. The sampling technique used is total sampling technique. This research was conducted in the PWS-KIA room at the Petisah Health Center, Medan. With the results that four patients (11.8%) stated that they were very satisfied, 26 patients (76.4%) said they were satisfied and four patients (11.8%) said they were not satisfied, the majority of patients said they were satisfied with the antenatal care services. At the Petisah Health Center Medan, it is recommended that the Medan Petisah Health Center can maintain good services and improve the quality of standardized services for antenatal care patients so that the satisfaction expected by patients is realized in providing antenatal care services according to the 10T standard.
Patient Satisfaction Of Pregnant Mothers With Antenatal Care Services At Puskesmas Petisah Medan Selli M Pasaribu; Dame Meldaria Sipahutar; Sarma Dewi Kemala
International Archives of Medical Sciences and Public Health Vol. 3 No. 2 (2022)
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Patient satisfaction is the degree of perfection of health services in accordance with professional standards and service standards by using the potential resources available at the hospital or health center in a reasonable, efficient, and effective manner and provided safely and satisfactorily according to norms, ethics, law, and socio-culture. taking into account the limitations and capabilities of the government, as well as the consumer society. The purpose of this study was to identify the level of patient satisfaction with antenatal care services at the Petisah Health Center Medan. The research methodology used is descriptive research. The number of samples used as many as 34 people. The sampling technique used is total sampling technique. This research was conducted in the PWS-KIA room at the Petisah Health Center, Medan. With the results that four patients (11.8%) stated that they were very satisfied, 26 patients (76.4%) said they were satisfied and four patients (11.8%) said they were not satisfied, the majority of patients said they were satisfied with the antenatal care services. At the Petisah Health Center Medan, it is recommended that the Medan Petisah Health Center can maintain good services and improve the quality of standardized services for antenatal care patients so that the satisfaction expected by patients is realized in providing antenatal care services according to the 10T standard.
Pengaruh Metode Pembelajaran Peta Pikiran (Mind Mapping) terhadap Peningkatan Hasil Belajar Fisika Siswa Kelas VIII SMP Negeri 6 Pematangsiantar Tahun 2022 Ismadi Sihombing; Sarma Dewi Kemala
Journal on Education Vol 5 No 2 (2023): Journal on Education: Volume 5 Nomor 2 Tahun 2023
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v5i2.1180

Abstract

Indonesia's low education can be seen from the low student learning outcomes in various subjects. One of the subjects that students always have the lowest grades on and is most afraid of is physics. Various efforts have been made by the teacher in overcoming the problems mentioned above, such as conducting discussions and questions and answers in class and helping students who have difficulties in learning physics. One of the learning methods that can be used by the teacher is to apply the mind map method. Mind maps are a creative note-taking method that make it easier to remember large amounts of information. This study aims to determine the effect of the mind map learning method on the physics learning outcomes of class VIII students of SMP Negeri 6 Pematangsiantar year 2022. This type of research is a quasi-experimental. The population in the study were all 260 grade VIII students. Sampling was carried out by means of cluster random sampling, namely the experimental class VIII1 consisted of 35 people and the control class VIII2 consisted of 35 people. The instrument used is a learning test. Data processing uses an independent sample t-test. From the research results, the average post-test score for the experimental class was 75.43 with a standard deviation of 10.31 and the average post-test score for the control class was 64.43 with a standard deviation of 10.20. The results of the t test obtained a significance value in the experimental class = 0.894 > 0.05, then H0 was accepted, meaning that there was an influence of the Mind Mapping learning method on physics learning outcomes for class VIII students of SMP Negeri 6 Pematagsiantar.