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All Journal PHARMACON Jurnal Lentera Farma
Gerald Rundengan
Unknown Affiliation
Medicine & Pharmacology

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Evaluasi Perencanaan dan Pengadaan Obat Antibiotik Berdasarkan Metode ABC Indeks Kritis di Instalasi Farmasi Rumah Sakit Robert Wolter Mongisidi Manado Patricia Rosalind Moga; Widya Lolo; Gerald Rundengan
PHARMACON Vol. 11 No. 3 (2022): PHARMACON
Publisher : UNIVERSITAS SAM RATULANGI

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Abstract

Planning and procurement of drugs is one of the activities in pharmaceutical services to avoid drug vacancies and therefore, it is necessary to concern with the control on the amount of drug using the ABC Critical Index method. The purpose of this study is to determine the percentage of antibiotics included in the ABC group based on the ABC Critical Index method at the Pharmacy Installation of Robert Wolter Mongisidi Hospital, Manado. This research is categorized as a quantitative descriptive one with retrospective data collection. Primary data is obtained from 28 respondents who fill out the questionnaire and secondary data is obtained from the Pharmacy Installation, Warehouse and Finance based on the documents on the use of antibiotic drugs from January to December 2021. The results indicates that group A containes 2 drug items (3,51%), group B contains 47 drug items (82,46%) and group C contains 8 drug items (14,04%). Therefore it is concluded that the group with the most items and the highest investment value is group B.
Analisis Tingkat Kepuasan Pasien Rawat Jalan Terhadap Pelayanan Kefarmasian di Instalasi Farmasi RSUD Noongan Melianinsi Israel; Widya Astuty Lolo; Gerald Rundengan
Jurnal Lentera Farma Vol. 2 No. 1 (2023): Jurnal Lentera Farma
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (674.137 KB) | DOI: 10.57207/lenterafarma.v2i1.24

Abstract

Kualitas pelayanan kesehatan memiliki hubungan yang erat dengan kepuasan pasien dan merupakan indikator penting bagi pelayanan kefarmasian. Kualitas pelayanan yang baik dapat memberikan kepuasan kepada pasie sehingga mempengaruhi pasien untuk kembali lagi ke rumah sakit. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pasien rawat jalan terhadap pelayanan kefarmasian di Instalasi Farmasi RSUD Noongan. Penelitian ini merupakan penelitian deskriptif kualitatif dan kuantitatif dengan sampel sebanyak 328 responden di Instalasi Farmasi RSUD Noongan. Hasil penelitian yang diperoleh, rata-rata secara keseluruhan kepuasan pasien sebesar 82,90 %. Dapat disimpulkan bahwa tingkat kepuasan pasien di Instalasi Farmasi RSUD Noongan dinyatakan sangat puas dan telah sesuai dengan standar yang telah ditetapkan Departemen Kesehatan Republik Indonesia yaitu lebih dari 80%.
Co-Authors Melianinsi Israel Patricia Rosalind Moga Widya Astuty Lolo Widya Lolo