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All Journal Jurnal Kedokteran Brawijaya
Wiwin Indriani
Bhayangkara Hasta Brata Hospital Batu
Medicine & Pharmacology

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Implementation of Google Forms as Alternative for Quality Indicator Recording and Reporting Systems in the Time of COVID-19 Pandemic Marshal Octavianus; Wiwin Indriani; Nikma Fitriasari
Jurnal Kedokteran Brawijaya Supplement 1, 2022
Publisher : Fakultas Kedokteran Universitas Brawijaya

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Abstract

Recording and reporting are parts of health services aiming to create administrative discipline to improve health service quality. COVID-19 pandemic prevalence has impeded unit quality indicator recording and reporting, causing suboptimal quality measurements. This study aimed to see the implementation of Google Forms as a solution to overcome obstacles in unit quality indicator recording and reporting. This study was a one-group pre-experimental with a pre-and post-intervention design without control. The sample was seven people who were Laboratory Unit staff of a Private Hospital in Batu City. The results showed that applying Google Forms can provide staff’s ability and timeliness in measuring unit quality indicators. A good quality measurement method can increase the effectiveness of monitoring and evaluation related to patient-centered quality improvement.
Co-Authors Marshal Octavianus Nikma Fitriasari