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All Journal Buletin Poltanesa
Sartoyo
Fisioterapi, ITSK RS dr. Soepraoen Kesdam V/Brawijaya
Agriculture, Biological Sciences & Forestry Computer Science & IT Education

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The Relationship Of Physiotherapy Services With The Compliance Level Of Elderly Patients At Running The Physiotherapy Program In Dr. Soepraoen Malang Hospital Rachma Putri Kasimbara; Ikhtiqod Suhernanda; Sartoyo; Agung Hadi Endaryanto
Poltanesa Vol 23 No 2 (2022): Desember 2022
Publisher : P2M Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tanesa.v23i2.2079

Abstract

Based on the results of observations of researchers at dr. Soepraoen the physiotherapy services provided are not optimal, as seen from the level of patient compliance which is lacking, this is influenced by several factors, namely reliability, responsiveness, lack of empathy for the physiotherapist, plus incomplete and inadequate facilities. So this study aims to see. There is a relationship between physiotherapy services and patient satisfaction. This research was conducted at dr. Soepraoen with a sample of 85 respondents using a purposive sampling technique. The research instrument used was a questionnaire and the data was analyzed using the chi-square test with a significant level (α=0.05). The results of this study indicate that there is a relationship between physiotherapy services and patient satisfaction (p=0.000). Based on research results. It can be concluded that there is a relationship between physiotherapy services and patient compliance.
Co-Authors Agung Hadi Endaryanto Ikhtiqod Suhernanda Kasimbara, Rachma Putri