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All Journal Jurnal Common Jurnal Ranah Komunikasi (JRK)
Rachmawati Windyaningrum
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Arts Languange, Linguistic, Communication & Media Social Sciences

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LITERASI DIGITAL DALAM PENGELOLAAN MEDIA SOSIAL DI TINGKAT KELURAHAN KOTA BANDUNG DAN KOTA BOGOR Arina Rubyasih; Rachmawati Windyaningrum; Stefani Made Ayu Artharini Koesanto
Jurnal Ranah Komunikasi Vol 6 No 2 (2022): Jurnal Ranah Komunikasi (JRK)
Publisher : Jurusan Ilmu Komunikasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/rk.6.2.76-83.2022

Abstract

Digital literacy involved in social media management in government is unique and become something important for communicating within the community. With proper management of social media, information about government programs can be disseminated effectively and efficiently and can be directly responded to by the community as social media users. The formulation of the problem in this study is how to manage digital literacy in social media in Lebak Siliwangi and Cimahpar villages. The two urban villages were chosen for consideration as winners of the 2019 West Java Public Relations Cup, and have renewable social media activities. The results of the study concluded that the digital competence of social media managers in the Siliwangi and Cimahpar urban villages was considered sufficient, however, the level of competence was not at the professional level. The ability of social media management officers in the Siliwangi and Cimahpar urban villages is considered sufficient to be able to access and post information to residents. The desire to adopt content processing capabilities does exist but there are limited human resources. In disseminating information, officers are very careful disseminating information, by reconfirming the information to be posted to avoid misinformation.
KOMPETENSI LITERASI DATA DAN INFORMASI MEDIA SOSIAL APARATUR PEMERINTAH DESA CIBURIAL DAN KELOMPOK MASYARAKAT INFORMASI Rachmawati Windyaningrum
Jurnal Common Vol 7 No 2 (2023)
Publisher : Program Studi Ilmu Komunikasi Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/common.v7i2.5958

Abstract

Ciburial Village developed an information system through social media as a medium for disseminating village information. The social media that are actively managed by Ciburial Village consist of Twitter, Facebook, Instagram, Youtube, and Pinterest. Information management on social media brought Ciburial Village as the first winner of the Best Social Media Management in West Java at the Jabar Juara Award event in 2020. This study aims to reveal the competence of data and information literacy of ciburial village government officials and information community groups. The research method used is qualitative with case studies. The primary data collection technique is through non-participant observation, in-depth interviews, and focuses group discussions, while secondary data is obtained through literature studies of books, journals, archives or village government documents, and internet searches. The data analysis used is the Miles and Huberman model and data triangulation is carried out by triangulation of data, source, and time as a data validity technique. The results of the study show that data literacy competence is shown in the expertise of ASN and Ciburial Village Information Community Groups in activating social media to support the expansion of village information dissemination. Information needs are adjusted to the needs of the community, namely village activities and the potential of the village as a tourist village. The evaluation carried out is to evaluate the activity of the community in accessing Instagram, because there are still many people who have not fully accessed social media. Keywords: Competence, Literacy, Social Media, Instagram
Co-Authors arina rubyasih, arina Stefani Made Ayu Artharini Koesanto