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PENGARUH KUALITAS LAYANAN DALAM PENGGUNAAN MOBILE BANKING TERHADAP KEPUASAN NASABAH BANK BNI 46 KANTOR CABANG BANDA ACEH Yahya Kobat; Zenitha Maulida; Teuku Furqansyah; Yusni Hervy Yusuf; Syarifah Mauli Masyitah
SI-MEN Vol 13 No 2 (2022): Jurnal SI-MEN
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIES Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36083/si-men.v13i2.271

Abstract

The purpose of this study was to determine the effect of Service Quality in the Use of Mobile Banking on Customer Satisfaction of Bank BNI 46 Banda Aceh Branch Offices. The number of samples in this study were 267 respondents. Research data was collected through questionnaires and literature studies. The analysis used in this study is simple linear regression analysis, and hypothesis testing is carried out using the t test which aims to partially determine the effect of the independent variable on the dependent variable at the 95% confidence level (α = 0.05). The results of the research based on the partial test (t test) the variable Service Quality has a significant effect on Customer Satisfaction at the BNI 46 Banda Aceh Branch Office as indicated by tcount (0,0673) > ttable (0,119).
PENGARUH LINGKUNGAN KERJA DAN STRES KERJA TERHADAP MOTIVASI KERJA PEGAWAI KANTOR CAMAT KUTA COT GLIE KABUPATEN ACEH BESAR Muhammad Ridwan; Yahya Kobat; Laila Maisarah
SI-MEN Vol 14 No 1 (2023): Jurnal SI-MEN
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIES Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36083/si-men.v14i1.285

Abstract

The purpose of this study was to analyze the influence of the work environment and work stress on employee motivation. The problem that arises is whether the work environment and work stress affect the work motivation of employees at the Kuta Cot Glie District Office, Aceh Besar District? The research design is a survey. This type of research is quantitative. The research sample is 29 respondents. the analysis shows that simultaneously there is a positive influence between the work environment and work stress on work motivation of 0.778 or 77.8%. After the F test was carried out, the Fcount (20,760) > Ftable (3,354) was obtained, which means it was significant. The partial test results show that the work environment has a positive effect on work motivation with a value of 0.697 or 69.1%. Work stress has a negative effect on work motivation with a value of -0.090 or -09.0%.
PENGARUH LINGKUNGAN KERJA DAN STRES KERJA TERHADAP MOTIVASI KERJA PEGAWAI KANTOR CAMAT KUTA COT GLIE KABUPATEN ACEH BESAR Muhammad Ridwan; Yahya Kobat; Laila Maisarah
SI-MEN Vol 14 No 1 (2023): Jurnal SI-MEN
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIES Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36083/si-men.v14i1.297

Abstract

The purpose of this study was to analyze the influence of the work environment and work stress on employee motivation. The problem that arises is whether the work environment and work stress affect the work motivation of employees at the Kuta Cot Glie District Office, Aceh Besar District? The research design is a survey. This type of research is quantitative. The research sample is 29 respondents. the analysis shows that simultaneously there is a positive influence between the work environment and work stress on work motivation of 0.778 or 77.8%. After the F test was carried out, the Fcount (20,760) > Ftable (3,354) was obtained, which means it was significant. The partial test results show that the work environment has a positive effect on work motivation with a value of 0.697 or 69.1%. Work stress has a negative effect on work motivation with a value of -0.090 or -09.0%.