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All Journal The IJICS (International Journal of Informatics and Computer Science)
Mahdiyah Afifah Sari
University of Sriwijaya, Palembang
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Usability Evaluation in Knowledge Management System (KMS) Using System Usability Scale (SUS) Method Mahdiyah Afifah Sari; Ken Ditha Tania
The IJICS (International Journal of Informatics and Computer Science) Vol 6, No 3 (2022): November 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/ijics.v6i3.4244

Abstract

An unattractive system interface and the lack of user motivation in using the Knowledge Management System (KMS) is one of the reason why usability testing is needed. Usability testing aims to determine the usability of the system, whether the system is in accordance with the purpose of its application. Usability Testing will uses System Usability Scale (SUS) method which involves users in the test. The results of this study are usability scores and recommendations for improvement that have been developed using the prototyping method based on the results of problem identification. For the problem identification, researcher will uses interview technique with 5whys method. After all, the score results is 80.25 for prototype of system improvement. This research can be used as a reference in the development of the system later
Co-Authors Ken Ditha Tania