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The Influence of Workload and Work Environment on Job Satisfaction of UPT Abdulrachman Saleh Airport Malang Employees Nur Lailatul Usryah; Yunus Purnama
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 2, No 1 (2023): January 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v2i1.227

One of the airports serving flights in Malang, East Java, precisely in Pakis, Kab. Malang is Abdulrachman Saleh Airport. Abdulrachman Saleh Airport is an airport managed by the East Java Provincial Government through the Technical Implementation Unit. The purpose of this study is to find out whether workload affects job satisfaction, does the work environment affect job satisfaction, does workload and work environment both affect job satisfaction, and how much workload and work environment affect job satisfaction Job Satisfaction of employees working at UPT Abdulrachman Saleh Airport Malang. This research is included in the group of quantitative research. The research was conducted at UPT Abdulrachman Saleh Airport Malang from 1 to 30 November 2022 where UPT Abdulrachman Saleh Airport Malang employees were the objects of this research. The source of the data used in this study was obtained from distributing questionnaires to the respondents of UPT Abdulrachman Saleh Airport Malang. The results of the study concluded that there was a significant influence between workload and work environment on job satisfaction of 26.8%.

The Influence of the Development of Yogyakarta International Airport on the Economy of the People of Temon District, Kulon Progo Regency Selviya Andri Kusuma; Yunus Purnama
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 2, No 1 (2023): January 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v2i1.279

The construction of Yogyakarta International Airport in Temon District, Kulon Progo Regency has had a significant impact, namely the conversion of agricultural land to the function of agricultural land, the eviction of residential areas and so on. This resulted in socio-economic impacts on the surrounding community and required adaptation to the new economy. The aim of this research is to find out whether there is an influence of the construction of Yogyakarta International Airport on the Community's Economy in Temon District, Kulon Progo Regency on people's perceptions and how much influence it has. This study uses quantitative research methods to examine certain populations or samples. Sampling was carried out by Probability Sampling using the Cluster Sampling method with consideration of indigenous people or living in Temon District with a total of 115 samples. The data used by researchers are primary data with observation and distribution of questionnaires and secondary data. Testing the instrument using validity and reliability, while testing the hypothesis using a simple regression test, partial test (t-test) and test the coefficient of determination. The results showed that the construction of Yogyakarta International Airport had a positive influence on the economy of the people of Temon District, Kulon Progo Regency, as evidenced by the simple linear regression test having positive coefficients and positive constants. Testing on the partial test (t-test) resulted in a value of 0.000 0.5, in the coefficient of determination test it produced a value of 0.607 or 60.7%. The positive influence felt by the community is the increase in the economy both from technological advances and population growth. So the better the construction of the airport will increase the community's economy.

Pengawasan Fasilitas Dengan Metode MBO (Management By Objectives) Di Area Apron Pada PT. Angkasa Pura I Bandar Udara Internasional Yogyakarta. Neng Winda; Yunus Purnama
Journal of Creative Student Research Vol. 1 No. 3 (2023): Juni : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsrpolitama.v1i3.1709

The supervision carried out by AMC is for all movements on the apron during take off and landing. The purpose of this study was to determine the performance evaluation of the apron movement control (AMC) unit in monitoring facilities in the apron area, constraints on facilities in the apron area, and solutions to constraints on facilities in the apron area at PT. Angkasa Pura I Yogyakarta International Airport. This research was conducted for 1 month, namely in March 2023 which was conducted at Yogyakarta International Airport, this research is a qualitative research. Primary data obtained directly by observation and interviews. Secondary data obtained indirectly through documentation, literature and company data. Data collection techniques using observation methods, semi-structured interviews, and documentation. The results of the research were tested for the validity of the data using source, technique, and time triangulation. The result of the study is the evaluation of the performance of the AMC unit in monitoring facilities in the apron area using the MBO (Management by Objectives) method based on planning, monitoring and review. There are several problems with facilities in the apron area such as aviobridge 4C, 8A and 8C are damaged, aviobridge 4C slowdown is too slow, GSE is parked in No Parking Area (NPA), there is no Equipment Parking Area (EPA) marking, GSE is parked below fixbridge, CCTV error/connection to server fails, and CCTV is blurry if the weather is rainy. Some of the solutions for the problem facilities in the apron area are waiting for spare parts, coordinating with the mechanical unit, reprimanding and ordering groundhandling to move the GSE, reporting EPA markings to be added, and reporting to the ICT unit.

Pengaruh Kepemimpinan dan Motivasi terhadap Kinerja Karyawan UPT Bandar Udara Abdulrachman Saleh Malang Fika Khaerotunisa; Yunus Purnama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol 5 No 1 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i1.3479

The purpose of this research is to find out whether leadership and motivation influences the performance of UPT Abdulrachman Saleh Airport Malang employees, whether leadership and motivation affect the performance of UPT Abdulrachman Saleh Airport Malang employees, and how much leadership and motivation influence together. on the performance of UPT Abdulrachman Saleh Airport Malang employees. This study uses a quantitative approach. The data source used in this study was obtained from distributing questionnaires to UPT Abdulrachman Saleh Airport Malang employees as many as 89 respondents. To determine the number of samples in this study, researchers used the Nonprobability Sampling technique with saturated sample techniques. The results of the study were concluded to answer the formulation of the problem, that: The leadership variable (X1) has an effect on the performance variable (Y), as evidenced by the t-count value that is greater than t-table, namely 2.859 > 1.987 and the significance value is smaller than the probability value, namely 0.005 < 0.05; The motivational variable (X2) has an effect on the performance variable (Y), as evidenced by the t count value that is greater than t table, namely 3.388 > 1.987 and the significance value is smaller than the probability value, namely 0.005 < 0.05; Variable X1 and variable X2 together have a significant effect on variable Y, as evidenced by the calculated f value that is greater than f table, namely 25.713 > 3.10 and the significance value is smaller than the probability value, namely 0.000 < 0.05; It is known that the R Square value is 0.374, meaning that leadership and motivation affect the performance of UPT Abdulrachman Saleh Airport Malang employees by 37.4%. Keywords: Leadership, Motivation, Performance, Malang Abdulrachman Saleh Airport.

Analisis Kinerja Personil Apron Movement Control Dalam Meningkatkan Keselamatan Penerbangan Kualanamu Medan Wiliam Kalep Barimbing; Yunus Purnama
Jurnal Mahasiswa Kreatif Vol. 1 No. 5 (2023): September : Jurnal Mahasiswa Kreatif
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmk-widyakarya.v1i5.1137

Apron Movement Control adalah unit yang bertanggung jawab untuk mengatur dan mengawasi semua kegiatan di apron mulai dari penempatan pesawat (parking), mengawasi proses pengisian bahan bakar untuk pesawat, mengawasi proses bongkar muat barang di pesawat, manuver kendaraan di apron, menertibkan staf yang bekerja di darat (apron) dan memberikan perizinan kendaraan yang beroperasi di apron. Penelitian ini menggunakan pendekatan penelitian kualitatif. Menurut Sugiyono (2019) metode penelitian kualitatif adalah metode penelitian yang berlandaskan pada filsafat post positivisme, digunakan pada kondisi obyek yang alamiah, (sebagai lawannya eksperimen) dimana peneliti sebagai instrumen kunci, teknik pengumpulan data dilakukan secara triangulasi (gabungan), analisa data bersifat induktif/kualitatif, dan hasil penelitian kualitatif lebih menekankan makna dari pada generalisasi. Penggunaan pendekatan kualitatif ini dimaksudkan untuk memperoleh gambaran terhadap analisis kinerja unit Apron Movement Control Dalam Meningkatkan Keselamatan Di Bandar Udara Internasional. Penelitian ini berjudul Analisis Kinerja Personil Apron Movement Control Dalam Meningkatkan Keselamatan Penerbangan Di Bandar Udara Internasional Kualanamu Medan yang telah dilaksanakan pada tanggal 03 Agustus – 03 Oktober 2022 di Unit AMC (Apron Movement Control) Bandar Udara Internasional Kuanalamu Medan. Seperti yang kita ketahui keselamatan penerbangan sangat penting di tingkatkan, agar seluruh pergerakan di sisi udara terhindar dari hal yang tidak diinginkan. Sesuai dengan permasalahan yang sebelumnya hasil penelitian ini merupakan hasil observasi yang dilakukan secara langsung oleh peneliti terhadap kinerja personil di unit AMC (Apron Movement Control) Bandar Udara Internasional Kualanamu Medan.

The Influence of Customer Service Quality on the Satisfaction Level of PT Angkasa Pura II Service Users at Supadio Pontianak International Airport Utin Shabrina Nur Amalia; Yunus Purnama
JETISH: Journal of Education Technology Information Social Sciences and Health Vol 2, No 2 (2023): September 2023
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jetish.v2i2.1002

Service quality and service user satisfaction are two different but closely related concepts. This study aims to determine the effect of customer service quality on the satisfaction level of service users of PT. Angkasa Pura II at Supadio International Airport Pontianak. This study uses quantitative data. There are 2 sources of data used, namely primary data and secondary data. This research was conducted by distributing questionnaires by collecting a sample of 100 respondents. Based on the results of the research that has been discussed, the quality of customer service on the satisfaction level of service users has an influence with a significance value of 0.000 0.05 with a t-count value of 19.973 t-table 0.196 and the test results for the coefficient of determination is 0.803 or 80.3% and the remaining 19.7% is influenced by other factors outside of this study.

Analisis Kinerja dan Fasilitas Aksesibilitas Unit Pelayanan Khusus Bagi Penyandang Disabilitas Di Bandar Udara Internasional i Gusti Ngurah Rai Bali Michelle; Yunus Purnama
Student Research Journal Vol. 1 No. 4 (2023): Agustus : Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srjyappi.v1i4.533

Airports are required to provide flight comfort and safety with reliable facilities and services, especially for persons with disabilities by providing services that are easy to understand, easy to follow and easy to implement. One of the airports that very well manages its services and facilities, namely I Gusti Ngurah Rai Airport in Bali, this is one of PT Angkasa Pura I's efforts to gain the trust of passengers, especially passengers with disabilities who use air transportation services at I Gusti Ngurah Rai Airport in Bali. . This study aims to determine the performance of the special service unit when serving passengers and how accessible the facilities are for passengers with disabilities. The research was conducted in the international and domestic terminal areas of I Gusti Ngurah Rai Airport in Bali using qualitative research methods. Sources of data in this study using primary and secondary data. Data collection techniques in this study used observation, interviews and documentation. The data analysis technique in this study is the data reduction stage, the data presentation is then followed by the final step, namely drawing conclusions. The results of this study conclude that efforts to improve service provide satisfactory results, this is based on observation and interview activities that have been conducted by researchers during research at I Gusti Ngurah Rai Airport in Bali where special service unit officers serving passengers with disabilities are in accordance with operational standards procedures (SOPs). It's just that the quantity of three officers in one shift is still not enough considering that I Gusti Ngurah Rai Airport service users in Bali are increasing every year and special facilities for passengers with disabilities in all areas of I Gusti Ngurah Rai Airport in Bali are sufficient. This is based on observations made by researchers regarding the disability facilities provided..

Analisis Perawatan Fasilitas Kendaraan di Unit Pertolongan Kecelakaan Penerbangan dan Pemadam Kebakaran (PKP-PK) Bandar Udara Internasional Juwata Tarakan Doni Al Fatah; Yunus Purnama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol 5 No 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.3958

Every airport operator is required to provide facilities that meet aviation safety and security requirements so that airport facilities can function properly, the operator is required to carry out maintenance within a certain period. Each airport is required to provide and provide PKP-PK services according to the airport category for PKP-PK required. The purpose of this research is to find out and analyze the causes of damage, find out how to maintain facilities, and find out the standard of vehicle eligibility at the PKP-PK unit of Juwata Tarakan International Airport. The research used a qualitative descriptive approach, the research was conducted in March 2023 by conducting structured interviews with 3 informants, namely the person in charge of the unit, senior and junior PKP-PK using a data validity test. Secondary data in the form of documents, books, journals and regulations as supporting and complementary data for writing this research. The obstacle faced by PKP-PK unit officers is that the vehicle is damaged on the engine part and there is no shop manual, this problem can be handled by optimizing maintenance. Treatment by officers refers to KP 04 of 2013. The vehicle eligibility standards in the PKP-PK unit are feasible to operate and meet the vehicle type standards starting from acceleration, beam distance, and top speed. Keywords: PKP-PK, Maintenance

Analisis Perawatan Fasilitas Kendaraan di Unit Pertolongan Kecelakaan Penerbangan dan Pemadam Kebakaran (PKP-PK) Bandar Udara Internasional Juwata Tarakan Doni Al Fatah; Yunus Purnama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.704

Every airport operator is required to provide facilities that meet aviation safety and security requirements so that airport facilities can function properly, the operator is required to carry out maintenance within a certain period. Each airport is required to provide and provide PKP-PK services according to the airport category for PKP-PK required. The purpose of this research is to find out and analyze the causes of damage, find out how to maintain facilities, and find out the standard of vehicle eligibility at the PKP-PK unit of Juwata Tarakan International Airport. The research used a qualitative descriptive approach, the research was conducted in March 2023 by conducting structured interviews with 3 informants, namely the person in charge of the unit, senior and junior PKP-PK using a data validity test. Secondary data in the form of documents, books, journals and regulations as supporting and complementary data for writing this research. The obstacle faced by PKP-PK unit officers is that the vehicle is damaged on the engine part and there is no shop manual, this problem can be handled by optimizing maintenance. Treatment by officers refers to KP 04 of 2013. The vehicle eligibility standards in the PKP-PK unit are feasible to operate and meet the vehicle type standards starting from acceleration, beam distance, and top speed. Keywords: PKP-PK, Maintenance.

Analisis Dampak Kurangnya Fasilitas Service Road terhadap Pergerakan Penumpang di Apron Bandar Udara Internasional Husein Sastranegara Bandung M. Yanuar Augusta; Yunus Purnama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 4 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i4.865

Service Road markings are very important and mandatory markings for every Domestic and International Airport which have an important role in supporting the safety of passenger movements and regular flight at Husein Sastranegara International Airport Bandung. The aim of this research isTo find out what causes the absence inApron Husein Sastranegara International Airport Bandung, to find out what the impact of its absence isService Road on the movement of passengers inApron Bandung Husein Sastranegara International Airport, and to find out the efforts of the AMC unit against their absenceService Road OfApron Bandung Husein Sastranegara International Airport. In this study, the research used qualitative methods with data collection techniques used were observation, interviews, and documentation. The research was carried out from 1 August 2022 to 30 September 2022 and continued with observation activities for 4 days from 24 February 2023 to 27 February 2023. Observations made in this study were observations and reviews at the Apron Movement Control Unit at Husein International Airport Bandaung Literature. The informants or respondents in this study were workers at the Apron Movement Control Unit at Husein Sasatranegara International Airport, Bandung. Documentation in this study is documentation of activities that occur in the Apron area or the movement of aircraft, passengers and workers. The results of the study show that Bandung Husein Sastranegara International Airport does not have a Service Road due to limited land which of course this can cause an impact or risk of aviation traffic accidents at Bandung Husein Sastranegara International Airport. Efforts made by the AMC Unit to overcome these impacts are by increasing the performance of the AMC Unit at Bandung's Husein Sastranegara International Airport. Keywords: Passenger Movement, Service Road, Bandung Husein Sastranegara International Airport.

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