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All Journal Jurnal Sains Ekonomi dan Perbankan Syariah KEUNIS KACANEGARA Jurnal Pengabdian pada Masyarakat JIKA: Jurnal Ilmu Keuangan dan Perbankan Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita AKUNSIKA: Jurnal Akuntansi dan Keuangan
Mustika Widowati, Mustika
Unknown Affiliation
Automotive Engineering Computer Science & IT Economics, Econometrics & Finance Education Mechanical Engineering Public Health

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the effect Widowati, Mustika
Jurnal Sains Ekonomi dan Perbankan Syariah Vol 1, No 1 (2011): april 2011
Publisher : Jurnal Sains Ekonomi dan Perbankan Syariah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

JURNAL SAINS EKONOMI DAN PERBANKAN SYARIAHJournal Science of Economic and Shariah Banking  PEDOMAN PENULISAN  Naskah harus diawali dengan abstrak, yang mencakup : (1) Rumusan tujuan mengapa suatu masalah diteliti atau dibahas; (2) metodologi yang digunakan dalam penelitian terutama model dan teknik analisis; (3) temuan dalam penelitian atau kesimpulan. Abstrak seyogyanya diikuti dengan beberapa kata kunci (keywords); (4) Abstrak ditulis dalam bahasa Inggris untuk naskah berbahasa Indonesia dan dalam bahasa Indonesia untuk naskah berbahasa Inggris.Untuk keperluan blind review, nama (para) penulis dan lembaga yang menaunginya tidak dicantumkan pada halaman abstrak.Buatlah halaman khusus untuk curriculum vitae, yang mencantumkan nama lengkap, riwayat pendidikan dan riwayat pekerjaan penulis.Tabel, diagram dan/atau gambar hendaknya hanya dicantumkan apabila dirasa perlu, diberi judul jika tabel, diagram, dan gambar disebut di dalam naskah, hendaknya ditulis dengan jelas, misalnya : ……… seperti yang terlihat pada Tabel 1.Persamaan matematik bisa dicantumkan jika dimaksudkan untuk menjelaskan suatu argumentasi.Penulisan daftar pustaka pada bagian akhir naskah adalah dengan style sebagai berikut :Untuk buku : Nama. Tahun. Judul Buku. Kota: Penerbit.  Untuk jurnal/majalah/media : Nama. Tahun. Judul Artikel. Nama Jurnal/Majalah/Media. Volume. Nomor.    
Peningkatan kemandirian dan ketahanan pangan masyarakat perempuan melalui urban gardening Kelompok Wanita Tani (KWT) “Ijo Royo-Royo” Tambakaji Ngaliyan Kota Semarang Hasanah, Siti; Widowati, Mustika; Hardiningsih, Sri; Arumsari, Vita
KACANEGARA Jurnal Pengabdian pada Masyarakat Vol 6, No 3 (2023): Agustus
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/kacanegara.v6i3.1374

Abstract

Obyek sasaran dalam pengabdian ini ada para perempuan yang tergabung dalam Kelompok Wanita Tani “ijo royo-royo” yang berlokasi di RT 7 RW 1 Tambakaji yaitu di jalan tugu lapangan gang 17. Permasalahan yang telah diidentifikasi bersama diantaranya ; Keterbatasan pengalaman dan ketrampilan  bagi masyarakat perempuan dalam memanfaatkan lahan sempit pekarangan dan teras rumah sehingga hanya digunakan sebagai hobi menanam ala kadarnya, Belum memiliki keahlian untuk memanfaatkan limbah sampah maupun limbah plastik sebagai media tanam, Belum memiliki keahlian untuk memanfaatkan limbah sampah sayur dan buah sebagai minuman sehat dan juga sebagai pupuk organik, Belum memiliki orientasi peningkatan ekonomi dalam keberlanjutan semangan dan ketrampilan bertanam sayur dan tanaman hias. Langkah-langkah yang dilakukan tim pengabdian untuk mengatasi permasalahan diantaranya; Pendampingan pembuatan urban gardens di RW 1 sebagai upaya kemandirian dan ketahanan pangan sehari-hari, Pendampingan pengelolaan  limbah plastik sebagai media tanam vertikal pada pekarangan lahan sempit, Pendampingan pengelolaan limbah sayur dan buah sebagai minuman sehat dan juga sebagai pupuk organik, Peningkatkan nilai tambah ekonomi dan manfaat pertanian pekarangan lahan sempit perkotaan.
An examination of the effects of Internet banking, CRM, and product excellence on customer loyalty at State-owned Islamic Bank located in Central Java Romadhon, Hindun Mutiara; Widowati, Mustika; Hasanah, Siti
Jurnal Ilmu Keuangan dan Perbankan (JIKA) Vol 13 No 2: June 2024
Publisher : Program Studi Keuangan & Perbankan, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jika.v13i2.12713

Abstract

This study aims to analyze the significance of product excellence, internet banking, and customer relationship management on customer loyalty at the State-owned Islamic Bank located in Central Java. The population in this study were the customers with the sample used in this study 118 customers were selected using the Simple Random Sampling technique. This research used the Multiple Linear Regression analysis, as well as both partial and simultaneous tests, the Coefficient of Determination test. The results finds that the hypotheses and discussion show that product excellence, internet banking, and customer relationship management have a positive and significant effect on loyalty at the State-owned Islamic Bank located in Central Java both partially and simultaneously.
Analisis Pengaruh Relationship Marketing, Kualitas Layanan, dan Penggunaan M-Banking Terhadap Loyalitas Nasabah PT Bank Syariah Indonesia (Studi Kasus pada Masyarakat di Kota Semarang) Maryamah, Neni; Widowati, Mustika; Fajria, Rola Nurul
KEUNIS Vol 11, No 1 (2023): JANUARY 2023
Publisher : Finance and Banking Program, Accounting Department, Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/keunis.v11i1.3788

Abstract

This study aims to analyze the significance of the effect of relationship marketing, service quality, and the use of m-banking on customer loyalty at PT Bank Syariah Indonesia Tbk in Semarang City, either simultaneously or partially. The population in this study were all customers of PT Bank Syariah Indonesia Tbk in Semarang City.  The sampling technique used was purposive sampling technique as many as 102 respondents. The data used in this study is primary data obtained through the distribution of questionnaires. The data analysis model used multiple linear regression analysis model. While the data analysis technique used the F statistical test, the coefficient of determination (R2) test, and the t statistic test which was processed using the SPSS 21.00 program.The results of the analysis and discussion show that relationship marketing, service quality, and the use of m-banking simultaneously have a significant effect on customer loyalty at PT Bank Syariah Indonesia Tbk in Semarang City. Partially, relationship marketing and service quality have a positive and significant effect. While the use of m-banking has a positive but not significant effect on customer loyalty at PT Bank Syariah Indonesia Tbk in Semarang City. Implementation of the results of this study PT Bank Syariah Indonesia Tbk needa to continue to strive to retain customers and increase customer loyalty. This can be realized in several ways, one of which is by optimizing relationship marketing and service quality for it’s operations.
Parametric Stochastic Frontier Approach To Measure Efficiency Pre-And-Post-Merger Bank Syariah Indonesia Sari, Mella Katrina; Widodo, Saniman; Lestari, Suryani Sri; Widowati, Mustika; Hasanah, Siti
IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita Vol 13 No 1 (2024): IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita - June
Publisher : LPPM Publishing & Printing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46367/iqtishaduna.v13i1.1840

Abstract

This research analyses the efficiency of pre-and-post-merger Bank Syariah Indonesia (BSI). This research used a descriptive quantitative analysis method. The population in this research is Islamic banks, which were merged into BSI. The sampling technique was carried out using saturated samples, resulting in the merged of three Islamic Banks, namely Bank Syariah Mandiri (BSM), Bank Negara Indonesia Syariah (BNIS), Bank Rakyat Indonesia Syariah (BRIS), to become BSI. The data used is secondary data in the form of quarterly financial reports for 2019-2022. The research focused on input variables such as total fixed assets, third-party funds, operating costs, and financing. The data analysis techniques used to measure the efficiency of Islamic banks are the Econometric Model (Single Equation Model), Stochastic Frontier Analysis (SFA), and Independent Sample t-test. The result showed that pre-merger, the total fixed asset, total third-party funds, and operating cost as the input variables of the three Islamic Banks were optimal for generating financing. Therefore, the total assets, total third-party funds, and operating costs produced a more optimal impact on the distribution of total financing. It is shown that BSI, both pre-and-post-merger, has generally been efficient in its operational activities. The results of this research complement the theory related to the efficiency level of Islamic banks in terms of the amount of financing as measured by fixed assets, total third-party funds, and operational costs. Practically, the results of this research can be a reference for banks, especially Islamic banks, that will carry out mergers to measure their efficiency level.
Penerapan Pengelolaan Keuangan Keluarga Syariah pada Masyarakat Desa Tubanan Kecamatan Kembang Kabupaten Jepara Windawati, Atif; Nurul Fajria, Rola; Sartono, Sartono; Widowati, Mustika; Sam'ani, Sam'ani
Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Vol 6, No 4 (2023): Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstormin
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/japhb.v6i4.4966

Abstract

Kabupaten Jepara merupakan daerah di Jawa Tengah yang memiliki banyak potensi ekonomi, namun jumlah penduduk miskin di Kabupaten Jepara masih perlu diperhatikan. Selain itu adanya praktik rentenir yang banyak ditemukan salah satunya di Desa Tubanan Kecamatan Kembang Kabupaten Jepara juga perlu dicari solusinya. Dari pengamatan dan wawancara dengan masyarakat sekitar, menunjukkan mayoritas masyarakat setempat belum menerapkan pengelolaan keuangan keluarga. Tujuan dari kegiatan Pengabdian Kepada Masyarakat ini adalah meningkatkan literasi masyarakat terkait pengelolaan keuangan keluarga sesuai dengan prinsip syariah. Dengan begitu keuangan keluarga dapat dikelola dengan bijak sehingga kebutuhan keluarga dapat tercukupi dengan aman, tenang, dan terhindar dari banyaknya hutang konsumtif. Kegiatan pengabdian dilakukan dengan paparan materi oleh narasumber dan simulasi perencanaan keluangan keluarga oleh peserta pengabdian. Hasil dari kegiatan ini adalah meningkatnya literasi terkait pengelolaan keuangan keluarga syariah dan meningkatnya inklusi keuangan syariah di Desa Tubanan Kecamatan Kembang Jepara.
Increasing Customer Loyalty of Islamic Bank Case Study at PT Bank Syariah Indonesia in Semarang Rodhiati, Annisa Zuhroida; Widowati, Mustika; Windawati, Atif
AKUNSIKA: Jurnal Akuntansi dan Keuangan Vol 5 No 2, July 2024
Publisher : Jurusan Akuntansi Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/akunsika.v5i2.4569

Abstract

This study aims to investigate the impact of service quality, bank digitalization, and customer relationship management on customer loyalty with customer satisfaction as an intervening. The number of samples was 110 customers of PT Bank Syariah Indonesia in Semarang, who were selected using a purposive sampling technique. The analysis model used in this research is the path analysis model, and the analysis technique uses a simultaneous significance test (F test), partial significance test (t-test), coefficient of determination test (R2), and Sobel test processed with the SPSS 26.00 program. The results show that quality service, bank digitalization, customer relationship management, and customer satisfaction simultaneously significantly affect customer loyalty. Furthermore, service quality, bank digitalization, and customer satisfaction partially have a positive and significant effect on customer loyalty. Meanwhile, customer relationship management partially has a negative and insignificant effect on customer loyalty. Path analysis test results show that customer satisfaction can mediate the influence of service quality on customer loyalty. However, customer satisfaction cannot mediate the influence of bank digitalization and customer relationship management on customer loyalty at PT Bank Syariah Indonesia in Semarang City.
Co-Authors Arumsari, Vita Fajria, Rola Nurul Hardiningsih, Sri Lestari, Suryani Sri Maryamah, Neni Nurul Fajria, Rola Rodhiati, Annisa Zuhroida Romadhon, Hindun Mutiara Sam'ani, Sam'ani Sari, Mella Katrina Sartono Sartono, Sartono Siti Hasanah Widodo, Saniman Windawati, Atif