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All Journal SEIKO : Journal of Management & Business Jurnal Informasi dan Teknologi Jurnal Multidisiplin Madani (MUDIMA) Edukasia: Jurnal Pendidikan dan Pembelajaran
Toetik Wulyatiningsih
Fakultas Ekonomi, Universitas Klabat, Airmadidi
Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Perceptions of Education Quality, Facilities, and Teaching Staff at the Faculty of Economics, University of Klabat Toetik Wulyatiningsih
Jurnal Multidisiplin Madani Vol. 3 No. 1 (2023): January, 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v3i1.2405

Abstract

This study evaluates the changes in perception regarding education quality, the availability of facility and faculty staff before and after student enters the UBS at Klabat University.  Using t-Test Paired two sample for Means shows the results for the variable education quality do not experience changes in perceptions in all student batches which are considered good, more over considered better in creating reliable human resources and the accreditation system.  For the availability of facility is considered sufficient by all batches with change in perception, which is first assessed good and then changed to be sufficient or not to experience a change in perception, namely this is considered sufficient before and after entering UBS especially for variable library/laboratory complete and modern teaching equipment.  While the teaching staff do not experience a change in perception in all student batches with good assessment and even better for broad lecturer knowledge
The Power Of Perception: How Brand Gestalt Influences Revisit Intention Toetik Wulyatiningsih; Deske W. Mandagi
SEIKO : Journal of Management & Business Vol 6, No 1 (2023): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i1.3865

Abstract

This study aims to investigate the impacts of 4S brand gestalt dimensions, namely story, sensescape, servicescape, and stakeholder, on tourists' intention to revisit a destination. The data was collected through a survey-based approach from 357 visitors of North Sulawesi, Indonesia. The results obtained from the application of Structural Equation Modeling (SEM) analysis indicate that all four dimensions of brand gestalt, including story, sensescape, servicescape, and stakeholder are significant predictor of the tourists' intention to revisit the destination. Moreover, sensescape emerges as the most prominent determinant of revisit intention. This study proposes theoretical and managerial implications based on the obtained findings. Keywords- Brand gestalt, story, sensescape, servicescape, stakeholder revisit intention
Self Assessment Manajemen Layanan Menggunakan Framework Information Technology Infrastructure Library (ITILv4) Pada Incident Management Rumah Sakit Hermina, Lembean, Sulawesi Utara Joe Yuan Mambu; Ernest Matindas; Stenly Adam; Toetik Wulyatiningsih
Jurnal Informasi dan Teknologi 2023, Vol. 5, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jidt.v5i2.319

Abstract

Di era globalisasi saat ini, rumah sakit dituntut untuk meningkatkan kinerja dan daya saing dengan merumuskan kebijakan-kebijakan strategis, termasuk efisiensi organisasi, manajemen, dan sumber daya manusia. Rumah Sakit Hermana Lembean di wilayah Minahasa Utara memiliki visi untuk menjadi pusat pelayanan kesehatan terbaik di wilayahnya. Untuk meningkatkan layanan teknologi informasi, banyak rumah sakit menerapkan kerangka kerja ITIL sebagai panduan terbaik dalam merancang, mengimplementasikan, dan mengelola layanan teknologi informasi mereka. Sistem Manajemen Teknologi Informasi (ITSM) di rumah sakit menjadi semakin penting untuk memastikan layanan kesehatan yang efektif dan efisien. Jaminan ketersediaan layanan menjadi hal yang penting, dan penanganan insiden-insiden yang tepat sangat diperlukan untuk memastikan bahwa layanan TI tetap tersedia dan dapat mendukung pelayanan kesehatan lebih efektif. Salah satu insiden atau masalah yang biasanya terjadi adalah duplikasi data pada system dan server down, yang membutuhkan evaluasi untuk meningkatkan performa layanan TI dengan mengacu pada best practice yaitu framework ITIL V3. Penerapan kerangka kerja ITIL dapat membantu Rumah Sakit Hermana Lembean dalam merancang, mengimplementasikan, dan mengelola layanan teknologi informasi mereka dengan lebih efektif. Dari hasil self-assessment menunjukkan bahwa institusi ini hanya mencapai level 1.5, sehingga disarankan agar perusahaan bisa membuat kebijakan perusahaan pada penggunaan level Prerequisites.
A Systematic Review of Strategic Brand Management in Educational Institution: Towards an Integrative Approach Toetik Wulyatiningsih; Deske W. Mandagi
EDUKASIA: Jurnal Pendidikan dan Pembelajaran Vol. 4 No. 2 (2023): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : Ma'arif NU Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study presents a comprehensive systematic review that delves into the multifaceted elements underpinning strategic brand management within the educational context. The primary objective was to examine and synthesize evidence-informed exploration, shedding light on the essential components of strategic brand management in educational institutions. Utilizing a systematic literature review (SLR) methodology, we meticulously extracted and screened 25 scientific articles from the Scopus and Web of Science (WOS) databases. The results of the data analysis spotlight the critical elements of strategic brand management within the educational context, underscoring their influential presence in shaping the educational landscape. These underlying elements comprise: (1) strategic partnerships with industry and alumni, (2) continuous improvement, adaptation, and innovation, (3) community engagement and public relations, and (4) an exceptional student, faculty, and staff experience.
Co-Authors Deske W. Mandagi Ernest Matindas Joe Yuan Mambu Stenly Ibrahim Adam