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All Journal JUDICIOUS: Journal of Management Jurnal Ilmiah Wahana Pendidikan
Dewi Rahmawati Gustini
Universitas Pasundan
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Journal : JUDICIOUS: Journal of Management

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Diskursus Penolakan COD (Cash on Delivery ) oleh Konsumen di Media Online dalam Perspektif Hukum Perdagangan Dewi Rahmawati Gustini
JUDICIOUS Vol 3 No 2 (2022): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v3i2.1116

Abstract

The growth of the internet has not only impacted the e-commerce ecosystem, but it has also given rise to a new payment model in buying and selling transactions. Consumers can now get the product first through a courier and then through the courier the payment for the product is made. Various news reports in the mass media show that this COD or Cash On Delivery system from the consumer aspect raises problems in the form of refusal to pay or settle bills. This research uses phenomenological analysis and concludes from online media coverage on Kompas.com, Republika.co.id, and Detik.com that the biggest refusal of consumers is the lack of knowledge of consumers themselves about COD transactions.
Co-Authors Amara Nur Nabila Intan Handayani Nauval Bagus Satria Yodha Bandung Wiradhika