JUDICIOUS: Journal of Management
Vol 3 No 2 (2022): Judicious

Diskursus Penolakan COD (Cash on Delivery ) oleh Konsumen di Media Online dalam Perspektif Hukum Perdagangan

Dewi Rahmawati Gustini (Universitas Pasundan)

Article Info

Publish Date
20 Dec 2022

Abstract

The growth of the internet has not only impacted the e-commerce ecosystem, but it has also given rise to a new payment model in buying and selling transactions. Consumers can now get the product first through a courier and then through the courier the payment for the product is made. Various news reports in the mass media show that this COD or Cash On Delivery system from the consumer aspect raises problems in the form of refusal to pay or settle bills. This research uses phenomenological analysis and concludes from online media coverage on Kompas.com, Republika.co.id, and Detik.com that the biggest refusal of consumers is the lack of knowledge of consumers themselves about COD transactions.

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Journal Info
JUDICIOUS: Journal of Management
Website

Abbrev

judicious

Publisher

Neolectura

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Judicious is a journal published by Neolectura, issued two times in one year. Judicious is a scientific publication media in the form of conceptual paper and field research related to general management scope. It is hoped that Judicious can become a media for academics and researchers to publish ...