Erika Nurul Hidayah
UINSU

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Respon Masyarakat Terhadap Pelayanan Kantor Urusan Agama Pada Masa PandemiĀ  Covid-19 di Kota Medan Erika Nurul Hidayah; Adji Prasetia; Aulia Fahira Hanan; Rudi Pratama; Heri Firmansyah
At-Tadris: Journal of Islamic Education Vol 2 No 2 (2023): At-Tadris: Journal of Islamic Education
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (935.445 KB) | DOI: 10.56672/attadris.v2i2.84

Abstract

Under the Ministry of Religion's aegis, the Office of Religious Affairs (KUA) serves Muslims by registering marriages and providing other services. In order to satisfy the community, KUA must always provide the best service possible as a service center. They were required to implement health protocols and maintain physical contact with prospective brides who wanted to register their marriage with the KUA during the Covid 19 pandemic. As a result, the issue that will be discussed in this article is the response that the general public gave to KUA services in Medan City during the Covid-19 pandemic. observation, interviews, and documentation are all methods of data collection. During the Covid 19 Pandemic, the results indicated that the community's response to services at the Medan City KUA was effective and favorable.. Keywords: KUA, Response, Society