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All Journal Journal Communication Spectrum: Capturing New Perspectives in Communication JURNAL MAHAJANA INFORMASI MEDIASI Jurnal Kajian dan Terapan Media, Bahasa, Komunikasi
Dyama Khazim Setyadi
Politeknik Negeri Media Kreatif
Arts Humanities Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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PERAN TWITTER DALAM DIGITAL CUSTOMER RELATION MANAGEMENT DI INDUSTRI PERBANKAN Setyadi, Dyama Khazim
Journal Communication Spectrum : Capturing New Perspectives in Communication Vol 9, No 2 (2019): August 2019 - January 2020
Publisher : Department of Communication Science, Bakrie University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36782/jcs.v9i2.1952

Abstract

In a digital transformation era, various companies are competing to change communication patterns with consumers, so that consumers are expected to be more loyal to the company. One transformation is social media optimization to build a conversation with consumers. The use of Twitter as one of the social media platforms in Indonesia by the company is currently considered as something that is needed, even though Twitter's popularity is not as high as Facebook, Instagram, or Youtube. With 22 million users in Indonesia, Twitter is one channel for companies in customer relations, one of which is as part of the customer relationship management channel. Using the netnographic method, this study analyzes the role of Twitter as part of a company's CRM channel in the digital age, especially in the banking industry, as well as its implications for consumers. To cite this article (7th APA style): Setyadi, D. K. (2019). Peran Twitter dalam Digital Customer Relationship Management di Industri Perbankan [The Role of Twitter in the Digital Customer Relationship Management in Banking Industry]. Journal Communication Spectrum, 9(2), 110-124. http://dx.doi.org/10.36782/jcs.v9i2.1952
PERANCANGAN SISTEM INFORMASI PEMINJAMAN DAN PENGEMBALIAN INVENTARIS BERBASIS WEB STUDI KASUS DI DESA SIOFABANUA KECAMATAN TUHEMBERUA KABUPATEN NIAS UTARA Dewantoro Lase; Dyama Khazim Al Setyadi
JURNAL MAHAJANA INFORMASI Vol 5 No 1 (2020): JURNAL MAHAJANA INFORMASI
Publisher : Universitas Sari Mutiara Indonesia Medan

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Abstract

Di era yang semakin maju saat ini dan dalam menuju era revolusi industri 4.0 sistem dan teknologi merupakan syarat utama dalam mengikuti era tersebut di mana segala pusat informasi di fokuskan pada sumber daya yang berdaya saing kuat, hal tersebut terjadi juga dalam suatu sistem informasi dan tidak ketinggalan dalam suatu tatanan sistem peminjaman maupun pengembalian suatu barang dan terkhusus pada suatu tatanan peminjaman dan pengembalian barang yang merupakan inventaris suatu pemerintahan desa, maka inventaris merupakan suatu hal yang sangat sensitif dan riskan dengan suatu kecurangan bahkan suatu pendataan yang tidak terdeteksi,sehingga dapat merugikan suatu desa tersebut bahkan menimbulkan efek negatif pada pemerintah dan aparat pedesaan dalam menjalankan tugas fungsinya masing-masing, maka berdasarkan permasalahan diatas untuk mendapatkan suatu pendataan sisitem peminjaman dan pengembalian inventaris suatu pemerintahan desa maka melalui sistem informasi yang terfokus dan mudah digunakan dapat mengefesiensikan dan mengefektifkan kinerja serta proses peminjaman suatu barang inventarisasi desa secara terdata dan lengkap, maka Sistem Informasi yang berbasi web dengan pemusatan data pada Databese dengan menggunakan aplikasi My Sql merupakan suatu solusi dalam menyelesaiakn permasalan dalam menginventarisasi suaut barang pada pemerintahan suatu desa.
Analysis of the Impact of Public Issue ”Consortium 303” on Public Interest in Online Slot Gambling in Indonesia Dyama Khazim Setyadi
MEDIASI : Jurnal Kajian dan Terapan Media, Bahasa, Komunikasi Vol 4, No 1 (2023): January
Publisher : Politeknik Negeri Media Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46961/mediasi.v4i1.659

Abstract

This study aims to analyze the impact of the 303 gambling issue on public interest in online slot gambling. This research was conducted using qualitative methods with data sources in the form of in-depth interviews with users of online slot gambling sites, online slot gambling observations on various media platforms, and documentation. The results of the study show that the issue of gambling 303 has a considerable influence on public interest in online slot gambling. On the one hand, this issue can increase user interest because they feel like trying something that is forbidden. However, on the other hand the issue of 303 gambling can also reduce user interest for fear of being involved in illegal activities. This study provides important insights into how the 303 gambling issue affects user interest in online slot gambling and can be used as a reference for developing more effective promotional strategies.
Co-Authors Dewantoro Lase