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PENGARUH PRODUK, PELAYANAN, HARGA DAN LOKASI SofiantiSofianti
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim Vol. 1 No. 3 (2022): September : Jurnal Ilmu Teknik dan Teknologi Maritim
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (459.606 KB) | DOI: 10.58192/ocean.v1i3.110

Abstract

Hotel is one of commercial accommodation, it’s provide services rooms, foods and beverages for need customers. The competitors is one of hotel owner can be see any other plus facilities to provide customer. The hotel wants to give added value is difference product and service to customer. It’s to do owner hotel because reality that customer not satisfaction product and service, than customer look for other hotel to be customer satisfaction. JW Marriott hotel Surabaya is one five star hotel to give product and quality service excellence to customer. The price is to give JW Marriot hotel Surabaya suitable product and service customer