Article Per Year (5 Year)
p-Index From 2019 - 2024
0.408
P-Index
This Author published in this journals
All Journal Jurnal Administrasi Publik dan Bisnis (JaPaBis)
Jesika Puteri
Sekolah Tinggi Ilmu Administrasi Lancang Kuning Dumai
Decision Sciences, Operations Research & Management Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
ANALISIS KINERJA OMBUDSMAN PROVINSI RIAU Jesika Puteri; Nurmala Sari
Jurnal Administrasi Publik dan Bisnis Vol 5 No 1 (2023): Maret
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i1.81

Abstract

The Ombudsman is a public complaints institution formed to realize "Good Governance" and "Clean Government" local governments are required to be able to provide services to the public in an effective, efficient and accountable manner. The purpose of this study was to analyze the performance of the Riau Province Ombudsman in completing community reports. The method used in this research is descriptive qualitative. The indicators used to assess performance in this study are productivity, service quality, responsiveness, responsibility, and accountability. In addition, it is also seen from the supporting factors and inhibiting organizational performance. The results showed that the productivity of the Ombudsman Representative of the Republic of Indonesia in Riau Province had not been maximized because the completion of reports that had not been owned by the community had not yet reached the target. Factors hindering performance are the lack of quantity and quality of human resources in completing reports, the absence of work system mechanisms, lack of facilities and infrastructure, limited budgets, lack of public knowledge about the existence of an Ombudsman in Riau Province, as well as the leadership and performance Ombudsman driving team.
Evaluation Of The Child-Friendly City (Kla) Program Jesika Puteri; Muhalida Zia Ibhar
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.102

Abstract

The Child-Friendness City Program in Bengkalis Regency has been evaluated using William N. Dunn's 6 criteria: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. This evaluation includes policy goals and objectives, financial capabilities and Human Resources (HR), children's safety and needs, distribution of activities, policies, and decrees, and implementation of policy products. This program has two inhibiting factors: community participation and facilities. Children in Law no. 23 of 2002 concerning Child Protection was defined as someone not yet 18. Bengkalis Regency implements the Child-Friendly City program and has met several indicators to obtain this title. However, there were still cases of children conflicting with the law even though this program has been implemented. This evaluation aims to resolve these cases.
Co-Authors Muhalida Zia Ibhar Nurmala Sari