Claim Missing Document
Check
Articles

Found 3 Documents
Search

THE SOCIAL CAPITAL, CORPORATE RESILIENCE AND COMPETITIVENESS DURING PANDEMIC: INDONESIA’S MARINE TRANSPORTATION SERVICES COMPANIES CASE STUDY : - Eduard Alfian Syamsya Sijabat
International Journal Management and Economic Vol. 2 No. 2 (2023): May: International Journal Management and Economic
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijme.v2i2.607

Abstract

Corporate resilience and competitiveness during a pandemic are largely determined by how the company manages its resource capital. This study examined how corporate resilience and competitiveness of marine transportation service companies that rely on social capital with a review point of view from the theory of dynamic capabilities and the resource base-view theory. Using an online method survey with a sample of 446 marine transportation service companies throughout Indonesia. The data were analyzed using multivariate analysis with GSCA application (generalized structured component analysis) and multigroup analysis to examine company age and company size as variable control. The results showed that social capital was associated with corporate resilience and competitiveness as well. The result also showed that corporate resilience was not associated with competitiveness. Meanwhile, in terms of company size, it was associated with a small company. On the contrary, competitiveness was associated with corporate resilience. This study contributes a new empirical finding to the dynamic capability theory and resource base view-based (RBV) competitiveness theory. This study also contributes to the practical implication that social capital in the form of the strength of relations with external is useful for competitiveness and in maintaining the sustainability of the company.
The Role of Service Digitalization in Moderating the Influence of Social Capital on Supply Chain Resilience and the Competitiveness of Sea Transportation Service Companies in Indonesia Eduard Alfian Syamsya Sijabat; Benny Hutahayan
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.47342

Abstract

Social capital in the form of strong internal and external networks is useful in maintaining the company's supply chain resilience and company competitiveness. During the COVID-19 pandemic, social capital in the form of relationship strength that is the mainstay of transportation service companies is not utilized optimally due to restrictions on direct interaction between companies and stakeholders. Effort to digitize company services is one option in empowering social capital through relationship strength to maintain supply chain resilience and company competitiveness. This research explores the role of service digitalization in the empowerment of social capital to generate supply chain resilience and company competitiveness. Data and information are collected from 446 Indonesia’s marine transportation services companies through online surveys and analyzed statistically using SEM WarPls. The results showed that social capital has a significant effect on the company’s supply chain resilience and also on the company competitiveness. Furthermore, service digitalization strengthens the influence of social capital on the supply chain resilience. Likewise, service digitalization strengthens the influence of social capital on company competitiveness. On the contrary, service digitalization actually weakens the influence of supply chain resilience on the company competitiveness.
Corporate Resilience and Competitiveness Relying on System Digitalization Through Ambidextrous Innovation Eduard Alfian Syamsya Sijabat; Hosianna Ayu Hidayati
Jurnal Teknologi dan Manajemen Vol. 22 No. 1 (2024): JURNAL TEKNOLOGI DAN MANAJEMEN (FEBRUARY)
Publisher : Politeknik STMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52330/jtm.v22i1.243

Abstract

The business process of shipping agencies in the post-pandemic is facing adjustments in providing services to customers. A digitalization system carried out by shipping agencies is a solution to respond to these changes and enable shipping agency businesses to survive. This study explored the extent of the impact of system digitalization on the resilience of shipping agency companies and also on the company's competitive advantage mediated by ambidextrous innovation. This study was conducted on 192 shipping agency companies that are members of shipping agency associations in Indonesia's main ports. Data collection was carried out by distributing questionnaires online then data processing was carried out and analysis was carried out, both descriptive statistical analysis and inferential statistics using WarPLS. The research results showed that the existence of a system digitalization program increases company resilience. Likewise, the existence of a system digitalization program also increases the company's competitive advantage. With a proactive response in the form of ambidextrous innovation from the company, digitalization is increasingly showing a significant influence on the company's resilience and also on the company's competitive advantage. The results of this research provide additional empirical contributions in proving the RBV-based theory of competitive advantage where with breakthrough innovation and adaptation to digitalization of the system which is part of the empowerment of company resources aimed at producing service products that are of unique value and cannot be imitated by competitors so that they have a competitive advantage for the company. The results of this research also provide a practical contribution to the shipping agency industry where it cannot be denied that the system digitalization process followed by ambidextrous innovation will increase the company's resilience and produce competitive advantage for the company as well.