Eli Nurhayati
Information System Department, Universitas Pembangunan Nasional Veteran Jawa Timur

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A Literature Review: Implementation of Information Technology Governance in Indonesia Tri Lathif Mardi Suryanto; Anindita Pratita; Eli Nurhayati; Nadilla Anidew; Syifa’ Saskia Elfaretta
Inform : Jurnal Ilmiah Bidang Teknologi Informasi dan Komunikasi Vol. 8 No. 2 (2023)
Publisher : Universitas Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/inform.v8i2.4761

Abstract

The current phase of technological development requires companies in Indonesia to take advantage of IT investments to support every business process in it. However, information technology governance is needed to avoid the mismatch of IT utilization with the company's business objectives. There are many frameworks needed to measure IT governance. In this study, the Cobit framework. This research is a Literature Review study to answer RQ1, which is related to the criteria for the literature study following the research, and RQ2 regarding the most frequently used domains. Of the 48 selected journals, 15 journals were found that matched the research criteria. The most frequently used domains in the 15 journals were the DSS (Deliver, Service, and Support) domain at number one and EDM (Evaluate, Direct, Monitor) at number two. DSS domain will recommend focusing on information technology service upgrades and organizational support. In contrast, the EDM domain will evaluate the available system.