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MODAL POLITIK PASANGAN H.MAHMUD ABDULLAH DAN DEWI NOVIANY PADA PEMILIHAN UMUM KEPALA DAERAH KABUPATEN SUMBAWA TAHUN 2020 DEDI SUPRIADI; IRAWANSYAH IRAWANSYAH
GANEC SWARA Vol 17, No 2 (2023): Juni 2023
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v17i2.451

Abstract

The couples of H.Mahmud Abdullah and Dewi Noviany who are often called as MONOVI are carrying the motto as Sumbawa Gemilang, this couple are the winning pairs in the Sumbawa Regency general election 2020. This research focuses on looking in depth at what political capital the MONOVI pair are using in getting the most votes in the 2020 Sumbawa Regency. Meanwhile, the method presented in this study is a qualitative method with a case study model and data collection techniques using three stages, namely observation, in-depth interviews and documentation or literature research related to the problems presented. As for the data analysis technique using the Miles interactive method, the data analysis in this study consisted of three streams of activities that occurred simultaneously, namely: data condensation, data presentation and conclusion/verification. The data found is tested for validity by analyzing and clarifying it with an implementation model. The results of the study show that this couple uses three political capitals including: political capital, then social capital and finally economic capital. Of the three political capitals, the pair of H. Mahmud Abdullah and Dewi Noviany are more dominant in using political capital and social capital than economic capital then economic capital.
ANALISIS KUALITAS PELAYANAN PUBLIK DI DINAS KESEHATAN KABUPATEN SUMBAWA ALDI APRIANSYAH; DEDI SUPRIADI
GANEC SWARA Vol 18, No 2 (2024): Juni 2024
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v18i2.887

Abstract

The government has guaranteed good publik health starting from a clean, healthy environment and developing into adequate facilities. The health service, as an intermediary for health workers, must of course have adequate facilities to provide services to the community. This research was conducted at the Sumbwa District Health Service, Wast Nusa Tenggara Province using qualitative methods. The aim of this research is to determine the quality of the health service office in running the public service system. The results of this research ore determined by indicator such as Tangibles (Direct evidence), Reliability (Reliability), Responsiveness (Responsiveness), Assurance (Guarantee), Empathy (Empathy)The results of this research including the direct evidence point, there are advantages and disadvantages, including clear service information signs, a comfortable waiting room, but it still has shortcomings such as a hole in the roof, untidy parking. Meanwhile, on the point of reliability, employees are reliable in providing services, then the ability to master electronic goods at work. The point of responsiveness is that employees carry out work according to procedurs, customer dont wait long. Guarantee point, the employees provide service politely, friendly and with a smile. Employees also provide detailed explanations regarding problems faced by customers. Lastly, empathy, some employees still differentiate between customers based on relatives or acquaintances. This is usually done by contract employees.