Article Per Year (5 Year)
p-Index From 2019 - 2024
0.444
P-Index
This Author published in this journals
All Journal JSHP (Jurnal Sosial Humaniora dan Pendidikan) Jurnal Abdimas Terapan
Ranti Rustika
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Engineering Immunology & microbiology Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PENGUATAN KELEMBAGAAN DAN TATA KELOLA PENGURUS DESA WISATA TERITIP Yogiana Mulyani; Tuatul Mahfud; Henry Winnarko; Abdul Gafur; Ranti Rustika; Ishak Nurdin
Jurnal Abdimas Terapan Vol. 1 No. 1 (2021): JURNAL ABDIMAS TERAPAN (NOVEMBER)
Publisher : Program Vokasi Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (505.771 KB) | DOI: 10.56190/jat.v1i1.5

Abstract

Pengembangan desa wisata menjadi salah satu program strategis dalam pembangunan nasional khususnya pada sektor pariwisata. Pengelolaan desa wisata yang baik akan mendorong pelaksanaan pariwisata berkelanjutan dan peningkatan ekonomi masyarakat. Meskipun pengurus desa wisata teritip telah memiliki legalitas kepengurusan dari dinas pariwisata Dinas Pemuda, Olahraga dan Pariwisata (Disporapar) Kota Balikpapan, namun masih memiliki keterbatasan terkait tata kelola dan kelembagaan pengurus desa wisata. Oleh karena itu, program bina desa ini bertujuan untuk meberikan penguatan tata kelola dan kelembagaan pengurus desa wisata teritip. Metode bina desa pada kelurahan teritip ini meliputi penyuluhan, pemberian keterampilan teknis (technical assistance/TA), dan pendampingan pasca keterampilan teknis (pasca TA) pengelolaan desa wisata. Hasil program bina desa ini menghasillkan luaran dalam bentuk tersedianya struktur organisasi pengurus desa wisata dan Pokdarwis beserta tugas dan fungsi masing-masing. Selain itu, hasil analisis SWOT pengurus desa wisata sebagai acuan pengembangan bina desa pada tahun berikutnya. Kegiatan ini memberikan implikasi terhadap model program pendampingan pengelola desa wisata yang berfokus pada penguatan tata kelola dan kelembagaan.
Strategi Hotel Novotel Balikpapan dalam Menangani Tamu Check In saat Kamar Penuh (Studi Kasus: Front Office Department) ranti rustika
JSHP : Jurnal Sosial Humaniora dan Pendidikan Vol 8, No 1 (2024)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Politeknik Negeri Balikpapan.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/jshp.v8i1.1776

Abstract

The Novotel Balikpapan is one of the esteemed hotels in Balikpapan that is widely chosen by the community as a place for accommodation or events on certain occasions. Consequently, numerous room reservations are made, leading to full occupancy. Therefore, the Novotel Balikpapan Hotel requires a strategy for handling guest check-ins during peak occupancy. This research aims to explore the strategies employed by the Novotel Balikpapan Hotel in managing guest check-ins and the challenges encountered during peak occupancy. The research methodology employed in this study is descriptive qualitative research, utilizing data collection techniques such as observation, interviews, and documentation. The findings of this study reveal several challenges faced by hotel guests during the check-in process at the Novotel Balikpapan Hotel. These challenges include guests waiting for rooms to be ready for occupancy due to frequent full occupancy, inadequate human resources for room cleaning, and sudden guest requests upon check-in. The Novotel Balikpapan Hotel addresses these challenges by implementing various strategies, including organizing exhibitions for micro, small, and medium-sized enterprises (UMKM), optimizing the kid's corner, fostering good cooperation between receptionists and housekeeping staff, providing welcome drinks and snacks, conducting courtesy calls, assigning room numbers in the system, preparing registration card forms, and providing room keys. It is expected that these strategies will effectively resolve the issues associated with handling guest check-ins during peak occupancy at the hotel.
Co-Authors Abdul Gafur Henry Winnarko Ishak Nurdin Tuatul Mahfud Yogiana Mulyani