Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal Asian Journal of Logistics Management
Aat Eska Fahmadi
Automotive Technology Study Program, Polytechnic of Road Transportation Safety, Ministry of Transportation, Indonesia.
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Study of Standard Operating Procedures (SOP) Implementation of Vehicle Rental Service Providers in Bali Aat Eska Fahmadi; Srianto Srianto; Moch Aziz Kurniawan
Asian Journal of Logistics Management Vol 1, No 2 (2022): Asian Journal of Logistics Management
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (804.199 KB) | DOI: 10.14710/ajlm.2022.16861

Abstract

This paper examines how vehicle service companies in Bali have implemented their work and operational requirements. This study aims to find out whether vehicle service providers have implemented Standard Operating Procedures for tourists in Bali. This research is a descriptive research. The sample in this study were 42 service providers spread across the island of Bali.  The data collection methods was simple random sampling while the data analysis using content analysis. According to the authors' data, only 18 (43%) of the companies that provided motor vehicle rental services had operational standards (SOP), while the other 24 (57%) either lacked them or couldn't prove they existed. 18 or more of these service providers, many of which merely verbally convey it. Other than that, there is still a gap between the work done by the 18 service providers and what is done in practice, such as when permits are issued to foreigners who lack an international license, carry a false identity, or give a permissions to Underage foreigners. There is no legal framework that regulates the SOP for vehicle rental. So that makes the existing SOP very diverse. The legal framework regarding standardization of policies, regulatory requirements for motor vehicle leasing should be regulated by one of the policy makers, in this case the government.  
Co-Authors Moch Aziz Kurniawan Srianto Srianto