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All Journal JURNAL SIPIL SAINS International Journal of Economic, Technology and Social Sciences (Injects)
Muhammad Tahrir
Politeknik Pertanian Negeri Samarinda
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Public Health Social Sciences

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The Effectiveness of Implementing the Quality Management System ISO 9001; 2015 in Supervising Road and Bridge Projects in South Sulawesi Province Muhammad Tahrir; Mika Debora Br Barus
International Journal of Economic, Technology and Social Sciences (Injects) Vol. 3 No. 2 (2022): October 2022
Publisher : CERED Indonesia Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (548.035 KB) | DOI: 10.53695/injects.v3i2.857

Abstract

ISO 9001;2015 Quality Management System is a quality assurance document for the stages of the process of implementing construction work activities in accordance with management rules. There are 7 ISO 9001;2015 principles, namely: 1. Customer focus, 2. Leadership, 3. Engagement and competence of people, 4. Process approach, 5. Improvement, 6. Informed decision making, 7. Relationship management. This study aims to examine the effectiveness of implementing the ISO 9001;2015 Quality Management System in fulfilling quality management requirements in the implementation of supervision on road and bridge projects in South Sulawesi province based on the seven principles of ISO 9001;2015. Data collection was carried out by interviewing, observing and distributing questionnaires to Supervision Consultant personnel in all road and bridge monitoring packages in the province of South Sulawei for the 2022 fiscal year. To analyze the effectiveness of implementing the Quality Management System ISO 9001; 2015 a quantitative descriptive approach was used and analysis used a Likert scale, the type of data used is primary data (results of interviews, questionnaires, observations) and secondary data. Based on the research results, the effectiveness of implementing ISO 9001; 2015 in project implementation is in the good category.
Kajian Tingkat Kepuasan Pengguna Tol Balikpapan-Samarinda Pasca Kenaikan Tarif Muhammad Tahrir
JURNAL SIPIL SAINS Vol 13, No 2 (2023)
Publisher : Program Stud Teknik Sipil Fakultas Teknik Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/sipilsains.v13i2.6518

Abstract

Kota Samarinda dan Kota Balikpapan sebagai pusat penggerak roda perekonomian di Kalimantan Timur memiliki jalan tol sebagai jalur alternatif untuk mobilitas pergerakan orang, barang dan jasa sehingga tidak mengalami berbagai macam kendala. Sesuai Undang-Undang nomor 38 tahun 2004 tentang jalan disebutkan bahwa pengguna jalan tol dikenakan kewajiban membayar tol yang digunakan untuk pengembalian investasi, pemeliharaan dan pengembangan jalan tol. Persepsi masyarakat sebagai pengguna jalan yang menjadikan jalan tol sebagai jalan alternatif adalah dengan biaya yang dikeluarkan akan memberikan nilai berupa penghematan dalam biaya operasional kendaraan, waktu tempuh, kenyamanan, keamanan dan fasilitas penunjang. Adanya kenaikan tarif Tol Balikpapan-Samarinda mulai tanggal 26 April 2023 tentu berdampak pada meningkatnya biaya yang harus dikeluarkan oleh para konsumen pengguna jalan tol, untuk mengetahui dampak kenaikan tarif tol terbaru tersebut terhadap tingkat kepuasan masyarakat pengguna jalan tol Balikpapan-Samarinda maka dilakukan penelitian ini. Metode penelitian bersifat Deskriptif Kuantitatif dengan menggunakan analisis Skala Likert dan Kelas Interval untuk mendeskripsikan persepsi pengguna jalan tol, maka didapatkan hasil bahwa pengguna tol kurang puas terhadap kenaikan tarif tol Balikpapan-Samarinda.
Co-Authors Mika Debora Br Barus