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All Journal EXPERT: Jurnal Manajemen Sistem Informasi dan Teknologi Journal of Management and Social Sciences Jurnal Riset dan Inovasi Manajemen Open Access DRIVERset
Lina Fatimah Lishobrina
Institut Teknologi Telkom Purwokerto
Computer Science & IT Decision Sciences, Operations Research & Management Social Sciences Transportation

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Analisis Faktor Kepuasan Pengguna Gopay dalam Digital Financial Management Lina Fatimah Lishobrina; Maliana Puspa Arum; Chusnul Maulidina Hidayat; Livia Irene Widianty; Graciela Putri Wengkau
Journal of Management and Social Sciences Vol. 2 No. 1 (2023): Februari : Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar Jl. Sumba no 46, Kota Makassar, Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v2i1.219

Abstract

Perkembangan teknologi untuk digitalisasi berdampak pada sistem pembayaran, analisis untuk situasi masalah yaitu memeriksa kualitas e-wallet Go-Pay dalam berbagai aspek, urgensi kegiatan yaitu untuk mengetahui apakah Go-Pay bagus produk e-wallet, tujuannya yaitu untuk mengetahui kualitas e-wallet Gopay, Dalam penelitian ini, selain teknik metodologi, dilakukan pencarian literatur pada perpustakaan untuk memperoleh informasi. Prosedur pengumpulan data kualitatif dilakukan dengan cara mengurangi data dan menggunakan sumber data yang sudah tersedia, dan penarikan kesimpulan yang etis dan logis. Terdapat tabel hasil, pembahasan, dan dampak dari beberapa jurnal yang membahas tentang Go-Pay. Keunggulan Go-Pay inilah yang mendorong pengguna Gojek untuk menggunakannya. Ketertarikan menggunakan sistem pembayaran digital Gopay juga dipengaruhi oleh utilitas yang dirasakan dan kenyamanan penggunaan. Tingkat dalam mempermudah dan keuntungan menggunakan aplikasi Go-Pay juga mempengaruhi minat pengguna Indonesia. Dari hasil dan pembahasan jurnal tersebut, disimpulkan bahwa GOPAY memiliki brand image dan kualitas aplikasi yang baik sehingga mempengaruhi kepuasan dan niat untuk terus menggunakan aplikasi tersebut. Faktor-faktor yang dipertimbangkan konsumen saat menggunakan dompet Go-paye sangat penting dalam menentukan kepuasan pelanggan.
Analisis Minat Penggunaan E-Wallet Gopay dengan Pendekatan Model UTAUT2 Lina Fatimah Lishobrina; Hanu Handriadma; Arlan Lapiga Bangun Zebua
EXPERT: Jurnal Manajemen Sistem Informasi dan Teknologi Vol 13, No 1 (2023): June
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/expert.v13i1.2977

Abstract

Analysis of User Interest in Using Gopay E-Wallet with UTAUT2 Model Approach - Technological and economic developments have resulted in consumer behavior patterns changing from cashless to cashless. The widespread use of cashless e-wallet transactions is due to the emergence of many service providers, one of which is Gopay. Consumer behavior patterns in technology have the potential to utilize as measured by several models. The Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) is used as a model. The objective of this research is to analyze consumer usage behavior of e-wallet services (Usage Behavior) interest in using e-wallet services consumer behavior intentions. Gopay uses the UTAUT2 model. The analysis of this usage behavior model is measured using 6 independent variables, namely performance expectations, effort expectations, social influence, conditions of support, motivation, and hedonic has on the dependent variable usage behavior by examining the effect of intermediary variables on behavior. As well as the intent to use IPMA To evaluate the relevance of each independent variable and its effectiveness about the dependent variable. The methodology employed in this study is quantitative research. Non-probability sampling and purposive sampling are the sampling techniques that have been utilized. The sample size is 400 respondents and the respondent's information is from the survey. The results of this survey were processed with SmartPLS 3.0 with the calculation results of Achievement Expectancy -0.008, EE0.056, Social Impact 0.008, HM0.118, Enabling Condition 0.176, HA Behavioral Intention, 0.4039. Then it is concluded that efficiency expectations, effort expectations, social influence, and HM do not affect user behavior through behavioral intentions. However, BI influences user behavior.
Analisis Peran Financial Technology dalam Meningkatkan Keuangan Inklusif pada UMKM di Kabupaten Banyumas Chusnul Maulidina Hidayat; Lina Fatimah Lishobrina; Maliana Puspa Arum
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (914.68 KB) | DOI: 10.59581/jrim-widyakarya.v1i2.963

Abstract

The development of information technology supported by the rapid use of the Internet has created a number of fintechs that will make it easier for people to access financial services digitally. The aim of this research is to know the role of fintech against financial inclusion in UMKM in Banyumas. This research uses the method of literature study, by exploring and examining the results of previous research findings. The results of this research explain that financial technology can have a positive impact in increasing inclusive finance on UMKM in Banyumas.
Analisis Peran Financial Technology dalam Meningkatkan Keuangan Inklusif pada UMKM di Kabupaten Banyumas Chusnul Maulidina Hidayat; Lina Fatimah Lishobrina; Maliana Puspa Arum
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v1i2.963

Abstract

The development of information technology supported by the rapid use of the Internet has created a number of fintechs that will make it easier for people to access financial services digitally. The aim of this research is to know the role of fintech against financial inclusion in UMKM in Banyumas. This research uses the method of literature study, by exploring and examining the results of previous research findings. The results of this research explain that financial technology can have a positive impact in increasing inclusive finance on UMKM in Banyumas.
Co-Authors Arlan Lapiga Bangun Zebua Chusnul Maulidina Hidayat Chusnul Maulidina Hidayat Graciela Putri Wengkau Hanu Handriadma Livia Irene Widianty Maliana Puspa Arum Maliana Puspa Arum