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All Journal Jurnal Keperawatan Komplementer Holistic Journal Healthcare Education
Lilis Rohayani
Fakultas Ilmu Dan Teknologi Kesehatan Universitas Jenderal Achmad Yani Cimahi
Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Hubungan Beban Kerja Dengan Kinerja Perawat Dalam Pendokumentasian Asuhan Keperawatan Pada Pasien Di Ruang Rawat Inap Ismafiaty Ismafiaty; Lilis Rohayani; Jeany Nur Aini
Jurnal Keperawatan Komplementer Holistic e-ISSN 2988-3709 (online) Vol. 1 No. 1 (2023): Volume 1 No. 1 2023
Publisher : Yayasan Healing and Healthcare Education

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Abstract

This study aims to determine the relationship between workload and nurse performance in documenting nursing care for patients in the Pavilion Inpatient Room of Dustira Cimahi Hospital. Method: This research is a correlation descriptive study using cross sectional. The population and sample in this study were all nurses working in the Pavilion Inpatient Room at Dustira Cimahi Hospital, totaling 40 people. Data analysis was performed univariately and bivariately using the Chi-Square test. Research results: 55% of nurses have a light workload, 57.5% of nurses carry out complete Askep documentation performance and there is a significant relationship between workload and nurse performance in Askep documentation in the Pavilion Inpatient Room of Dustira Cimahi Hospital, with p- value = 0.000. Suggestion: Hospitals are expected to be able to provide nursing care documentation training to nurses in a comprehensive and continuous manner.
Hubungan Metode Penugasan Tim Dengan Kepuasan Kerja Perawat Di RS Dustira Setiawati Setiawati; Lilis Rohayani; Zia Airiza Zahara Fauzia
Jurnal Keperawatan Komplementer Holistic e-ISSN 2988-3709 (online) Vol. 1 No. 2 (2023): Volume 1 No. 2 2023
Publisher : Yayasan Healing and Healthcare Education

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Abstract

The impact if the team method is not implemented in accordance with the SOP (Standard Operating Procedure) and the dissatisfaction of the nurses is not met, it will make the performance provided by the nurses to the patients not optimal and will make the patients uncomfortable so that it will affect the image of the hospital. Based on the results of a preliminary study at the Dustira TK II Hospital 03.05.01 it was found that the implementation of the team assignment method was not optimal due to the limited number of nurses. In addition, the work carried out is not in accordance with the jobdesk, this is because nurses are required to be able to master all fields related to nursing. This study aims to determine the relationship between the team assignment method and the job satisfaction of nurses at TK II 03.05.01 Dustira Hospital. The research design used was an analytic survey with a cross-sectional approach. The number of samples used was 49 people using a stratified random sampling approach. The results showed that 27 respondents (55.1%) said that the team method was appropriate. As many as 14 respondents (28.6%) were satisfied with their work. The results of the chi square test obtained p value = 0.002, this means that there is a relationship between the team assignment method and the job satisfaction of nurses at the TK II Hospital 03.05.01 Dustira.
HUBUNGAN KARAKTERISTIK DENGAN KEPUASAN PASIEN PENGGUNA BPJS KESEHATAN DI PUSKESMAS CIMAREME BERDASARKAN PERSEPSI PASIEN Hasya Nur Saffanah; Setiawati Setiawati; Oyoh Oyoh; Lilis Rohayani; Iin Inayah
Journal Healthcare Education e-ISSN 3032-6575 (online) Vol. 1 No. 2 (2023): Volume 1 No. 2 2023
Publisher : Yayasan Healing and Healthcare Education

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Patient satisfaction is a multidimensional concept because many factors play a role in determining patient satisfaction. The aim of taking this title is to determine whether or not there is a relationship between characteristics and satisfaction. According to the 2021 Cimareme Health Center profile, the number of patient visits was 23,483. analytical survey research with a cross sectional research design. The sample in this study was 89 BPJS patients with a population of 797 people. The sampling method in this research used the Random Sampling method with the Accidental sampling technique. The results of the univariate analysis of the characteristics of the respondents, elderly 47 people (52.8%), female sex 64 people (71.9%), secondary education 54 people (60.7%) and non-PNS jobs 87 people (97.8%). Patient satisfaction is satisfied 44 people (49.4%), less satisfied 43 people (48.3%). The results of bivariate analysis between age and patient satisfaction p value = 0.940 > α = 0.05 then there is no relationship, gender and patient satisfaction p value = 0.148 > α = 0.05 then there is no relationship, education with patient satisfaction p value = 0.004 > α = 0.05 then there is a relationship, work with patient satisfaction p value = 0.335 > α = 0.05 then there is no relationship, suggestions for puskesmas to be able to pay attention to things that patients feel unsatisfied with.
Hubungan Persepsi Pasien Tentang Komunikasi Terapeutik Perawat Dengan Kepuasan Pasien Terhadap Pelayanan di Ruang Rawat Inap Syifaa Martina Helmalia; Lilis Rohayani; Setiawati Setiawati; Oyoh Oyoh; Iin Inayah
Jurnal Keperawatan Komplementer Holistic Vol. 2 No. 1 (2024): Volume 2 No. 1 2024
Publisher : Yayasan Healing and Healthcare Education

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The implementation of therapeutic communication until now is still not good and only routine. The aim is to determine the relationship between patient perceptions of nurse therapeutic communication and the level of patient satisfaction with services in the inpatient room of Mitra Anugrah Lestari Hospital. This study used a cross sectional research design. The research sample was filled by 77 patient respondents in the inpatient room of Mitra Anugrah Lestari Hospital. The number of samples used was 77 using purposive sampling technique. Data collection was carried out through interviews and questionnaires. Data analysis was performed univariate and bivariate with the Chi Square test. Therapeutic communication was not good at 54 (70.1%) and it was found that patient satisfaction with services was not satisfied at 48 (62.3%). The results of the analysis with the Fisher Exact Test showed that there was a significant relationship between nurse therapeutic communication and patient satisfaction with p value = 0.001 (p ≤ 0.05). It is hoped that the results of this study can be valuable input for Mitra Anugrah Lestari Hospital to be able to monitor and evaluate the service process and improve nurses' service responses, conduct training on renewing nurses' therapeutic communication towards services, hospitals are expected to always monitor the SOP of nurses' therapeutic communication and service excellent.
Co-Authors Hasya Nur Saffanah Iin Inayah Ismafiaty Ismafiaty Jeany Nur Aini Oyoh Oyoh Setiawati Setiawati Syifaa Martina Helmalia Zia Airiza Zahara Fauzia