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All Journal Jurnal Ilmu Sosial Humaniora Indonesia Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang Southeast Asia Journal of Graduate of Islamic Business and Economics
Fadlina Fadlina
Prodi Bisnis Digital, FEB Universitas Ichsan Sidenreng Rappang
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Motivasi terhadap Peningkatan Produktivitas Kerja Karyawan pada PT. Bank Rakyat Indonesia (Persero) Cabang Makassar Ahmad Yani Unit Perintis Kemerdekaan Nova Pratiwi; A. Kartini Sari Putri D; Fadlina Fadlina
Jurnal Ilmu Sosial Humaniora Indonesia Vol 1 No 2 (2021): JISHI - Desember 2021
Publisher : CV Infinite Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (309.124 KB) | DOI: 10.52436/1.jishi.16

Abstract

Penelitian ini bertujuan untuk menganalisis Pengaruh Motivasi terhadap Peningkatan Produktivitas Kerja Karyawan pada PT. Bank Rakyat Indonesia (Persero) Cabang Makassar Ahmad Yani Unit Perintis Kemerdekaan. Populasi pada penelitian ini adalah Karyawan pada PT. Bank Rakyat Indonesia (Persero) Cabang Makassar Ahmad Yani Unit Perintis Kemerdekaan. Penelitian ini menggunakan metode penelitian pustaka dan penelitian lapangan, sehingga diperoleh sampel sebanyak 5 periode dari tahun 2017-2021 dari seluruh total karyawan PT. Bank Rakyat Indonesia (Persero) Cabang Makassar Ahmad Yani Unit Perintis Kemerdekaan. Metode analisis yang digunakan adalah metode kuesioner dan metode observasi. Hasil Penelitian ini menyatakan Sistem pemberian motivasi yang diterapkan oleh PT. Bank Rakyat Indonesia Cabang Makassar Ahmad Yani Unit Perintis Kemerdekaan berupa: Motivasi langsung (Direct Motivation) Motivasi langsung merupakan motivasi yang berupa materi maupun non materi yang diberikan secara langsung kepada setiap karyawan untuk memenuhi kebutuhan serta kepuasannya. Jadi sifatnya khusus seperti bonus. Hasil penelitian diperoleh bahwa variabel pemberian motivasi yang dijadikan sebagai variable penting dalam meningkatkan produktivitas karyawan adalah bonus ini terlihat dari t-hitung lebih besar dari t-tabel (5,992) yang lebih besar 3,182 sehingga bonus berpenagaruh secara signifikan terhadap produktifitas karyawan.
Peran Motivasi terhadap Peningkatan Kinerja Karyawan di PT Surya Eden Utama Makassar Fadlina Damis; A. Katini Sari Putri D; Nova Pratiwi
Jurnal Ilmu Sosial Humaniora Indonesia Vol 1 No 2 (2021): JISHI - Desember 2021
Publisher : CV Infinite Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (270.854 KB) | DOI: 10.52436/1.jishi.18

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui peranan motivasi terhadap peningkatan kinerja karyawan di PT. Surya Eden Utama Makassar. Penelitian ini menggunakan metode pengumpulan data penelitian pustaka dan penelitian lapang. Analisis data yang digunakan adalah analisis deskriptif dan analisis koefisien determinasi. Hasil analisis koefisien determinasi untuk pengujian peranan motivasi (X) terhadap peningkatan kinerja karyawan (Y) di PT. Surya Eden Utama Makassar berpengaruh positif signifikan dengan hasil perhitungan analisis bahwa nilai determinasi adalah 0,90. Motivasi kerja dan kinerja karyawan dapat ditingkatkan apabila sistem pemberian insentif didasarkan pada motivasi kerja dan tingkat kemampuan daripada karyawan.
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN PELANGGAN PADA PT. JALUR NUGRAHA EKAKURIR CABANG PALOPO Dian Nirmasari; Auliyah Nurwafiyyah; Fadlina Fadlina
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol. 2 No. 1 (2023): Hal 125-174
Publisher : Jurnal Ekonomi Ichsan Sidenreng Rappang

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Abstract

The problem in this study is whether service quality and price affect customer satisfaction, while the purpose of this study is to determine the effect of service quality and price on customer satisfaction in PT. JNE (Nugraha Ekakurir Line) Palopo. Service quality and price as independent variables , , while customer satisfaction is the dependent variable (Y). The problem in this study is the number of customers who have fluctuated at JNE Palopo, and in the last four years, the target was not achieved only in 2021. The sample for this study was taken from as many as 30 respondents from the population calculated using the Slovin formula. The data was obtained from the questionnaire results and then processed to be tested with statistics through the SPSS 21 program. The results of the tests showed that service quality and price had a positive and significant effect on customer satisfaction at PT. JNE (Nugraha Ekakurir Line) Palopo. The data analysis method used is multiple linear regression analysis.
THE EFFECT OF SERVICE MARKETING MIX ON CUSTOMER SATISFACTION AT PT. BANK DANAMON INDONESIA, Tbk MAMUJU UNIT SUB-BRANCH Suriadi; Fadlina; Usman Rahman
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol. 2 No. 1 (2023): Hal 125-174
Publisher : Jurnal Ekonomi Ichsan Sidenreng Rappang

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Abstract

This study entitled The Effect of Service Marketing Mix on Customer Satisfaction at PT. Bank Danamon Indonesia, Tbk Mamuju Unit Sub-Branch which aims to determine the effect of products, promotions and processes on customer satisfaction. The method of analysis used in this research is 1) The validity test to measure the variables in this study has a correlation coefficient that is more than rtable = 0.165 (rtable value for n = 100), so that all questions are valid, 2) The reliability test shows that all Cronbach's Alpha variables which are quite large, namely above 0.60 so that it can be said that all measuring concepts for each variable from the questionnaire are reliable so that henceforth the concept variables are suitable for use as measuring instruments, and 3) The multiple regression results test above shows that the variable independent product, promotion, process influence the dependent variable namely customer satisfaction. Where every increase that occurs in the independent variable will also be followed by an increase in the dependent variable. In addition, from these results it can be seen that the dominant independent variable is the person/employee variable of 0.344.
The Influence Of Bank Health Ratio On Profitability In PT. Bank SULSELBAR Makassar, Indonesia Auliyah Nurwafiyyah; Fadlina; Mariam Makmur
SOUTHEAST ASIA JOURNAL oF GRADUATE OF ISLAMIC BUSINESS AND ECONOMICS Vol. 1 No. 3 (2023): Januari
Publisher : Pascasarjana, Institut Agama Islam Sultan Muhammad Syafiuddin Sambas

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Abstract

The objective of this research is to analyse the Capital Adequacy Ratio (CAR), Non Performing Loan (NPL), Loan to Deposit Ratio (LDR), and Operations Expenses to Operation Income (BOPO) toward Return On Equity (ROE). Secondary data were obtained from quarterly report of PT. Bank Sulselbar Makassar covering the period of 2010 until 2017. F test shows that in simultant variable Capital Adequacy Ratio (CAR), Non Performing Loan (NPL), Loan to Deposit Ratio (LDR), and Operations Expenses to Operation Income (BOPO), influence Return On Equity (ROE). While, partially with t test show that CAR and LDR variables show positive and doesn’t have significant to ROE, NPL variable show negative and significant to ROE, and BOPO variable show negative and doesn’t have significant to ROE. Predictive ability of the four independent variabels to ROE is 42,6% and it shown by adjusted R2 value, the rest 57,4% influenced by other variabel outside the model.
Co-Authors A. Kartini Sari Putri D A. Katini Sari Putri D Auliyah Nurwafiyyah Auliyah Nurwafiyyah Dian Nirmasari Mariam Makmur Nova Pratiwi Nova Pratiwi Suriadi Usman Rahman