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Lilik Huriyah, Lilik
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Peran Perpustakaan Keluarga dalam Meningkatkan Minat dan Keterampilan Membaca Anak Huriyah, Lilik
JOIES: Journal of Islamic Education Studies Vol. 1 No. 1 (2016): JUNE
Publisher : Program Studi Doktor Pendidikan Agama Islam Pascasarjana Universitas Islam Negeri Sunan Ampel

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Abstract

The interest and reading skills of Indonesian society is still very low compared to other developing countries in the world. One of the factors causing low levels of interest and reading skills of children in Indonesia is the family environment that is not supportive yet. Therefore, it needs the support of the family in the form of family library facilities. By the existence of the family library, it will help to improve the children's interest and skills in reading. The family library has a veryimportant role as a means to increase the children's interest and reading skills. Some of these roles include as a motivator, educator, facilitator, instructor and recreational space.
Penerapan Total Quality Management (TQM) dalam Peningkatan Mutu Layanan Publik UIN Sunan Ampel Surabaya Huriyah, Lilik
JOIES: Journal of Islamic Education Studies Vol. 1 No. 2 (2016): DECEMBER
Publisher : Program Studi Doktor Pendidikan Agama Islam Pascasarjana Universitas Islam Negeri Sunan Ampel

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Abstract

The topic of this research is the implementation of Total Quality Management in improving the quality of public services at the Administrative, Academic, Student Affairs and Cooperation Bureao (Biro AAKK) UIN Sunan Ampel Surabaya.The results of this study stated that: first, there are three public services of the Biro AAKK, namely: academic services, Student and Alumni Services, Service Cooperation, Institutional and Public Relations. Second, The Public Services of Biro AAKK is implemented well, but still needs to be improved. Third, the supporting factors in implementation of TQM in improving the quality of public services of Biro AAKK are good infrastructure, internal support, the large number of applicants, funds from donors, policies supported by leadership, human resources that qualified good learning process, and good performance and coordination among stakeholders. While the barriers are a lot of cooperation without being coordinated by Cooperation Division, structural constraints, negative influence among staff, lack of socialization from the university, government programs that are not compatible,and extra campus programs that are not well coordinated.
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