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Soraya Soraya
Sekolah Tinggi Ilmu Administrasi Malang
Humanities Education Health Professions Public Health Social Sciences

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IMPLEMENTASI KOMUNIKASI EFEKTIF DALAM PENGISIAN GENERAL CONSENT DI TPP RSUD KABUPATEN JOMBANG Soraya Soraya; Hafiz Nayotama; Tri Murni
JRMIK Vol 4 No 2 (2023): JOURNAL OF MEDICAL RECORDS AND HEALTH INFORMATION
Publisher : Malang: Sekolah Tinggi Ilmu Administrasi Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jrmik.v4i2.57

Abstract

Background: Effective communication is a communication that is able to produce attitude change in the people involvedin the communication. General Consent sheet is a consent sheet given to the patient or family after receiving a completeexplanation from the registration officer.Objective : The purpose of this study was to find out whether the officers at the Patient Registration Center had appliedeffective communication in explaining the content and purpose of the General Consent to patients.Methods : This type of research used a descriptive method with a quantitative approach. Researchers used data collectiontechniques with questionnaires which were distributed to 68 patients and 4 officers at TPP Jombang District Hospital.Results : The level of understanding of officers about the SOP for filling in General Consent only has a percentage of25%. The level of patient understanding of filling out the General Consent. related to filling in the Name on the GeneralConsent sheet has a percentage of 97%, filling in Medical Record Number Medical Record has a percentage of 88.2%,filling out a statement for payment has a percentage of 90%, filling in locqtion, date and time has a percentage of 85%,filling in a signature and clear name has a percentage of 88%, filling in the witness's signature has a percentage of 88%and finally the signature of witnesses from the patient's family has a percentage of 97%. The implementation of effectivecommunication between officers and patients in filling out General Consent was apparently has not optimal and onlyhad an average score below 50.Conclusion : From the results of the study, the researchers found that effective communication between staff andpatients at the TPP RSUD Jombang Regency had not been implemented properly. delivery of information or thoughtsregarding the patient's condition, medical and non-medical actions, treatment plans and the patient's rights andobligations while being treated or carrying out an examination at the hospital.
OPTIMALISASI PENERAPAN SISTEM APLIKASI E-PUSKESMAS: TINJAUAN TERHADAP PROSES DAN KEEFEKTIFAN DI PUSKESMAS TAJINAN KABUPATEN MALANG Soraya Soraya; Ervita Nindy Oktoriani; Maulidya Adhe S
JRMIK Vol 5 No 1 (2024): JOURNAL OF MEDICAL RECORDS AND HEALTH INFORMATION
Publisher : Malang: Sekolah Tinggi Ilmu Administrasi Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jrmik.v5i1.64

Abstract

The development of digital technology in this modern era has resulted in a digital transformation, including in the realm of health services. This effort is strengthened by the Republic of Indonesia Ministry of Health Regulation Number 24 of 2022, which regulates legal certainty in the management andadministration of Electronic Medical Records (RME). This regulation must be implemented by all health service facilities no later than the end of 2023. This research aims to analyze the implementation of the EPuskesmas Application System at the Tajinan Health Center, Malang Regency. The method used in this research is descriptive qualitative. Data collection was carried out through observations and interviews with health workers using the HOT-Fit information system evaluation model, which includes Human, Organizational, Technology and Benefit aspects. The research results show that the E-Puskesmas application has a variety of menus and features that are considered very profitable and useful, able to help lighten the workload of health workers. Community health center management also supports the implementation of this application by providing adequate hardware. However, there are stillshortcomings, namely the absence of official Standard Operating Procedures (SOP) regarding the implementation of E-Puskesmas, as well as a lack of special training for officers to operate the application. The implications of these findings indicate the importance of preparing official SOPs and appropriatetraining to optimize the implementation of the E-Puskesmas Application System at the Tajinan Health Center, Malang Regency.
Co-Authors Ervita Nindy Oktoriani Hafiz Nayotama Maulidya Adhe S Tri Murni