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All Journal Al-Kharaj: Journal of Islamic Economic and Business Minhaj: Jurnal Ilmu Syariah
Faridah Faridah
Universitas Islam Negeri Antasari Banjarmasin
Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Service Strategy Of RSUD Brigjend H. Hasan Basry Kandangan To Health Insurance Customers After The Pandemic Faqih El Wafa; Mariam Mariam; Faridah Faridah
Al-Kharaj: Journal of Islamic Economic and Business Vol 5, No 3 (2023)
Publisher : IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v5i3.4105

Abstract

This researcher departed from the increasing number of health insurance customers in treatment at RSUD Brigjend H. Hasan Basry Kandangan. Therefore, RSUD Brigjend H. Hasan Basry Kandangan acts as a good service provider to provide trust to customers. This study aimed to determine the health customer service strategy used by RSUD Brigjend H. Hasan Basry Kandangan in delivering services per service standards and Islamic principles. This research is field research with a qualitative approach. Therefore, to collect data, interview techniques are used directly with informants. After conducting research, the author describes, describes, and analyzes the data obtained from informants regarding service strategies and the application of Islamic service principles. The result of this research is that the service strategy used by Brigjend H. Hasan Basry Kandangan Hospital follows the service standards of regional public hospitals by using the dimensions of the promised service. The service from the Islamic perspective has been applied following the principles of Islamic service and the Fatwa of the National Sharia Council - Indonesian Ulema Council (DSN-MUI) Number 107/DSN-MUI/X/2016
Fish Trader Behavior of Fish Market Mentaya Kota Sampit Based on The Principles of Islamic Business Ethics Satriya Maulana; Faqih El Wafa; Faridah Faridah
Minhaj: Jurnal Ilmu Syariah Vol. 5 No. 1 (2024): Januari
Publisher : Lembaga Penerbitan Jurnal Ilmiah Institut Agama Islam Bani Fattah Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52431/minhaj.v5i1.2004

Abstract

This research is motivated by behavior that does not follow Islamic business ethics principles based on initial observations made by the author through interviews with two fish merchants. The purpose of this study is to find out how the behavior of fish traders and the application of Islamic business ethics to the conduct of fish merchants at Mentaya fish market, Sampit City. This research is field research, with the subject being fish merchants who sell on fishing boats in the Mentaya Fish Market, Sampit City, totaling ten informants. The analysis used in presenting and compiling the data is descriptive qualitative analysis. Based on the results of this study: First, the Islamic business ethics behavior of 10 fish traders at the Mentaya fish market in Sampit City can be seen from several behaviors such as Free Will, Responsibility/Trust, Honesty, and Delivering. All traders apply these behaviors. Meanwhile, according to the conduct of Tauhid/Unity, only 4 out of 10 fish merchants have implemented this behavior, and for Fair behavior, 8 out of 10 traders have implemented this behavior. Second, judging from the application of Islamic business ethics to the conduct of fish merchants at the Mentaya fish market, Sampit City, who has implemented Islamic business ethics behavior as a whole, from 10 informants, only two people, or about 20%.
Co-Authors Faqih El Wafa Mariam Mariam Satriya Maulana