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All Journal Jurnal Indonesia : Manajemen Informatika dan Komunikasi Jurnal Indonesia Sosial Sains Jurnal Indonesia : Manajemen Informatika dan Komunikasi
Nur Ichsan Utama
Universitas Telkom
Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Energy Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Physics Social Sciences

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REDESIGN UI/UX WEBSITE OPEN LIBRARY TELKOM UNIVERSITY BERDASARKAN TIPE KEPRIBADIAN INFLUENCE DENGAN METODE DESIGN THINKING Dian Novitasari Puspitaningrum; Ilham Perdana; Nur Ichsan Utama
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 4 No. 3 (2023): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v4i3.425

Abstract

This study applies a design thinking methodology approach to redesign the user interface and user experience on the Telkom University Open Library website by considering the type of influence on personality. The influential personality type discussed in this study is the DISC model which describes individuals as friendly, warm, and highly socially skilled. The main goal of this redesign is to provide a comfortable and satisfying experience for Telkom University students, who have influential personality types when interacting with the Open Library website service. The design thinking method is applied through six main steps, which are; empathize, define, imagine, prototype, test and execute. Testing of proposed changes is done using two methods, namely usability testing and user acceptance testing (UAT). Research results show that by taking into account the influencer's personality type and applying Gestalt principles and material design as design guides, the redesign successfully achieved the goal of meeting needs and increasing satisfaction of users with influencer personality types when using Telkom Open University. Library website. Therefore, applying a design thinking approach in redesigning the user interface and user experience on the Telkom University Open Library website, taking into account the influencer's personality type and following the principles of Gestalt and Material Design, successfully achieved the goal of increasing user satisfaction. with an influential personality type. visit website.
REDESIGN UI/UX WEBSITE OPEN LIBRARY TELKOM UNIVERSITY BERDASARKAN TIPE KEPRIBADIAN INFLUENCE DENGAN METODE DESIGN THINKING Dian Novitasari Puspitaningrum; Ilham Perdana; Nur Ichsan Utama
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 4 No. 3 (2023): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v4i3.425

Abstract

This study applies a design thinking methodology approach to redesign the user interface and user experience on the Telkom University Open Library website by considering the type of influence on personality. The influential personality type discussed in this study is the DISC model which describes individuals as friendly, warm, and highly socially skilled. The main goal of this redesign is to provide a comfortable and satisfying experience for Telkom University students, who have influential personality types when interacting with the Open Library website service. The design thinking method is applied through six main steps, which are; empathize, define, imagine, prototype, test and execute. Testing of proposed changes is done using two methods, namely usability testing and user acceptance testing (UAT). Research results show that by taking into account the influencer's personality type and applying Gestalt principles and material design as design guides, the redesign successfully achieved the goal of meeting needs and increasing satisfaction of users with influencer personality types when using Telkom Open University. Library website. Therefore, applying a design thinking approach in redesigning the user interface and user experience on the Telkom University Open Library website, taking into account the influencer's personality type and following the principles of Gestalt and Material Design, successfully achieved the goal of increasing user satisfaction. with an influential personality type. visit website.
Design and Build a Public Complaint Feature Via WhatsApp on the Adu.in Website with the Scrum Method : Case Study: West Java DPRD Aprilita Firsty Hazdia; Nur Ichsan Utama; Sinung Suakanto
Jurnal Indonesia Sosial Sains Vol. 5 No. 04 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i04.1070

Abstract

The importance of the role of members of the Regional People's Representative Council (DPRD) as representatives of the community requires active involvement in absorbing, accommodating, collecting, and following up on community aspirations and complaints. However, the complaint process often faces obstacles that result in delays in resolving problems, ranging from the complexity of the complaint flow to the difficulty of finding an effective complaint platform. To overcome these challenges, an innovative step was taken, which was to create a website that provides a complaint feature via WhatsApp. The main objective of this initiative is to provide easier access to the community to participate in raising their complaints and complaints. With the WhatsApp complaint platform, it is hoped that the community can quickly and efficiently report problems and provide feedback to the local government. The WhatsApp complaint feature is integrated to minimize technical barriers and facilitate use by the wider community. Through this website, people can easily file complaints, send messages, and provide documentation related to the problems faced. With the implementation of this platform, it is expected that problem-solving can be done more efficiently and responsively. Thus, creating a public complaint website with a complaint feature via WhatsApp is not only a practical solution in dealing with the obstacles of the complaint process but also a significant step in encouraging active public participation in building a transparent and accountable government.
Co-Authors Aprilita Firsty Hazdia Dian Novitasari Puspitaningrum Ilham Perdana Sinung Suakanto