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Pengaruh Reservasi Online Terhadap Ketepatan Waktu Pelayanan Poliklinik Pediatrik Optalmologi di RS Mata Cicendo Iyo Sodik; Shinta Elvira
Health Information : Jurnal Penelitian Vol 15 No 2 (2023): Suplemen
Publisher : Poltekkes Kemenkes Kendari

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Abstract

This study aims to determine how much influence online reservationshave on timeliness of services at the Pediatric Ophthalmology and Strabismus Polyclinic at Cicendo Eye Hospital, Bandung. The method used is a quantitative method with a descriptive approach. Data collection techniques used are observation, questionnaires, literature studies. The sampling technique used simple random sampling technique. From the research results, the average waiting time at the Pediatric Ophthalmology and Strabismus Polyclinic is 75 minutes 28 seconds of the 93 samples, the number of patients who were on time was 58 patients, while those who were not on time were 35 patients. The reason for thelong wait was because the patient did not make a reservation in advance so that the medical records were not available at the destination polyclinic. Every morning the doctors carry out scientific research that they feel is enough to turn back time, administering eye drops to enlarge the pupils takes quite a long time. From the analysis results obtained a correlation value of 0.699 which means the relationship between variable X and variable Y is (strong). This it can be concluded that online reservation has a significant effect on timeliness of service at the Children's Ophthalmology and Strabismus Polyclinic with a proportion of 57%, while the remaining 43% is influenced by other variables that are not precise.
Perancangan Sistem Kartu Identitas Berobat Menggunakan Metode Waterfall Sheny Faujia; Yuda Syahidin; Shinta Elvira
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 2 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i2.39367

Abstract

The rapid development of technology affects many fields, one of which is the health sector. In hospitals, technological developments are needed to perform outpatient, inpatient and emergency services. Behind the rapid development of technology, not a few hospitals still use manual systems. In Hospital X, for example, the use of a medical identity card (KIB) still uses paper / manual. Patients who come for treatment often forget to bring their treatment cards, cards are damaged and difficult to read, patient category stickers and treatment cards are lost. This makes it difficult for officers and hampers the service process. In this study, the main objective is to create an electronic medical identity card. The method used in this research is qualitative research with a descriptive approach, which focuses on the description and interpretation of data obtained from observations and interviews. In addition, the Waterfall method will be used to design an electronic medical identity card system. By making this electronic medical identity card, it is hoped that it can minimize and overcome existing problems in the service system, so that the quality of service provided can be further improved.
Perancangan Sistem Informasi Registrasi Pasien BPJS Bayi Baru Lahir Guna Menunjang Efektifitas Pelayanan Pasien Nuroh Salimah; Yuda Syahidin; Shinta Elvira
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 2 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i2.39407

Abstract

BPJS participants are people who have registered as BPJS members, including newborns. For newborns who have not been registered as BPJS participants, they can be registered with the BPJS or in every hospital that serves BPJS registration for newborns a maximum of 28 days after the baby's birth. Researchers use a qualitative descriptive approach method that aims to explain certain conditions that are focused on understanding a problem objectively. In this method, researchers and system users must work together in order to obtain the research subject as the final result. The data collection technique used in this research is the primary data collection method, namely interviews between researchers and medical staff, especially in the BPJS registration section so that researchers get accurate results. The development method used in the design process is SDLC (System Development Life Cycle) with the waterfall method. SDLC defines the models and procedures used in the development of software systems and also shows how researchers make the transition from identification to solution implementation. Based on the results of the research, there are problems found, namely the server used sometimes experiences several problems such as many bugs because the server used by the hospital is still combined with other health services. The BPJS patient registration information system for newborns owned by this hospital can help and simplify the problem if the central server used is experiencing problems.