Cynthia Naa Lamiley Quaye
Department Of Psychology, Methodist University College

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Emotional Intelligence And Empathy: Predictors Of Counselor's General Health Peter Worlanyo Abomah; Gladstone Agbakpe; Cynthia Naa Lamiley Quaye
Academic Journal of Psychology and Counseling Vol. 4 No. 1 (2023): November 2022 - April 2023
Publisher : Universitas Islam Negeri Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/ajpc.v4i1.7478

Abstract

This study explores the role of emotional intelligence and empathy on the general health of counselors in the Accra metropolis. The aim of the study is to determine the predictive relationship between emotional intelligence, empathy, and general health and to identify demographic predictors on emotional intelligence, empathy, and general health. In a cross-sectional case study, 133 purposively selected counselors from Accra Metropolis were administered an online self-report survey questionnaire that consisted of Emotional Intelligence Questionnaire, Empathy Scale and General Health Questionnaire. Findings revealed that emotional intelligence and empathy significantly predict general health. A significant positive correlation exists between emotional intelligence and general health, while a clinical significance of a positive correlation exists between emotional intelligence and empathy. Again, no significant difference was found between the general health of male and female counselors. No significant difference was found in the scores for empathy and emotional intelligence for licensed professional counselors and licensed lay counselors. Since safeguarding the counselor’s health is ethically imperative due to the effect on professional competence, it is recommended that counselors and training institutions deepen effort in creating awareness on the need to protect the health of counselors for the benefit of clients and the high regard of the counseling profession.
Retracted Article: Emotional Intelligence And Empathy: Predictors Of Counselors’ General Health Peter Worlanyo Abomah; Gladstone Agbakpe; Cynthia Naa Lamiley Quaye
Academic Journal of Psychology and Counseling Vol. 4 No. 1 (2023): November 2022 - April 2023
Publisher : Universitas Islam Negeri Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/ajpc.v4i1.7478

Abstract

Emotional intelligence and empathy are important in counseling practice and the counselor's life. The aim of this study was to identify demographic predictors of emotional intelligence, empathy, and general health and determine the predictive relationship between the three variables. In the cross-sectional case study, 133 counselors from Accra Metropolis were administered an online self-report survey consisting of the Emotional Intelligence Questionnaire, Empathy Scale, and General Health Questionnaire. Findings revealed that emotional intelligence and empathy significantly predicted general health (F = 10.159, p<0.01). Other results showed no difference between the general health of male and female counselors (t = 0.470, p>0.05). Additionally, there was no difference in empathy (F=0.887, p>0.05, partial η2=0.021) and emotional intelligence (F = 0.05, p>0.05, partial η2=0.00) between licensed professional counselors and licensed lay counselors. Maintaining the health of counselors is very important because it has an impact on professional competence and on counseling practice. Thus, counselors and training institutions are expected to deepen efforts in creating awareness of the need to protect counselors' health for the benefit of clients and uphold the effectiveness of counselor practice.