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Hubungan Mutu Pelayanan Dengan Tingkat Kepuasan Pasien Rawat Inap Di Puskesmas Ponu Kabupaten Timor Tengah Utara Tahun 2022 Maria D.S Manlea; Yoseph Kenjam; Yudishinta Missa
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 2 No. 4 (2023): Oktober 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v2i4.2607

Abstract

Service quality is an element that can affect patient satisfaction while performing health services at the health center. Based on the results of interviews with 5 inpatients at Puskesmas Ponu, it was found that there was dissatisfaction with the services. This dissatisfaction indicates the poor quality of health center services. This study aims to determine the ratio of service quality to inpatient satisfaction in Puskesmas Ponu Kabupaten Timor Tengah Utara in 2022. This type of research is analytical with a cross-sectional study approach. The sample in this study consisted of 51 inpatients obtained by simple random sampling using probability sampling methods. Data collection was done through questionnaire quality health services and patient satisfaction of up to 42 elements. The data analysis performed was bivariate using the chi-square statistical test. The results of this study show that there is a connection between service quality and patient satisfaction. Value of the physical dimension of the p-value 0.01 (<0.05), reliability value of the p-value 0.01 (<0.05), responsiveness of the value of the p-value 0.00 (<0.05), Safety value of p-value 0.01 (<0.05) and empathy value of p-value 0.01 (<0.05). There are several aspects that do not satisfy the patient, including the unavailability of a waiting room for the patient's family. The doctor does not always do it according to the work schedule and is not on time as promised and there is no detailed description of the patient's illness. The Puskesmas are expected to expand the patient family's waiting room, provide services according to the promised time so that patients do not wait long due to the delay in service time, and more specifically ask how the patient will respond to the treatment measures as expected of the patient feels.
Edukasi Gizi dan Pemberdayaan Masyarakat melalui Kebun Sayur Bersama sebagai Upaya Peningkatan Gizi Keluarga Grace Maku; Grouse Oematan; Christin Nabuasa; Eryc Haba Bunga; Mega Liufeto; Yudishinta Missa
Jurnal Pengabdian Pada Masyarakat Vol 9 No 1 (2024): Jurnal Pengabdian Pada Masyarakat
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/jppm.v9i1.674

Abstract

Rendahnya pengetahuan dan pemahaman masyarakat mengenai gizi merupakan salah satu penyebab munculnya persoalan gizi dan kesehatan, selain itu minimnya akses terhadap pangan yang sehat dan bergizi juga juga menjadi salah satu pemicu yang ikut andil dalam menambah kompleksitas persoalan gizi di masyarakat. Tujuan kegiatan pengabdian ini adalah untuk meningkatkan pengetahuan sekaligus memberdayakan masyarakat melalui kebun sayur bersama sehingga mereka memiliki akses yang lebih baik terhadap pangan yang sehat dan bergizi. Metode yang digunakan dalam pengabdian ini adalah penyuluhan dengan ceramah disertai diskusi sementara untuk pemberdayaan masyarakat dilakukan dengan menginisiasi kebun sayur. Kegiatan ini dipandang sebagai solusi yang efektif untuk mengatasi persoalan rendahnya pengetahuan dan minimnya akses terhadap pangan sehat. Kegiatan penyuluhan gizi yang dilakukan berhasil meningkatkan pengetahuan masyarakat mengenai gizi hal dibuktikan dengan adanya peningkatan pengetahuan gizi setelah dilakukan edukasi, dimana sebelum edukasi mayoritas peserta masih berpengetahuan kurang dan setelah dilakukan edukasi terdapat 26 peserta (87%) yang pengetahuannya meningkat menjadi baik, sementara untuk kebun sayur bersama yang diinisiasi oleh tim pengabdian berhasil sudah dimanfaatkan dengan baik. Kebun sayur bersama ini diharapkan dapat memenuhi kebutuhan pangan keluarga, mendatangkan lebih banyak manfaat ekonomi dan sekaligus menjadi kebun percontohan bagi masyarakat yang ada di Desa Tanah Putih. Low public knowledge and understanding of nutrition is one of the causes of the emergence of nutrition and health problems, apart from that, the lack of access to healthy and nutritious food is also one of the triggers that contributes to increasing the complexity of nutritional problems in society. The aim of this service activity is to increase knowledge while empowering the community through community vegetable gardens so that they have better access to healthy and nutritious food. The method used in this service is outreach with lectures accompanied by discussions, while community empowerment is carried out by initiating vegetable gardens. This activity is seen as an effective solution to overcome the problem of low knowledge and minimal access to healthy food. The nutrition education activities carried out succeeded in increasing public knowledge regarding nutrition, which was proven by an increase in nutritional knowledge after the education was carried out, where before the education the majority of participants still had poor knowledge and after the education there were 26 participants (87%) whose knowledge increased to good, while for gardens The shared vegetables initiated by the community service team have been put to good use. It is hoped that this joint vegetable garden can fulfill the family's food needs, bring more economic benefits and at the same time become a demonstration garden for the community in Tanah Putih Village.