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All Journal Innovative: Journal Of Social Science Research Jurnal Bisnis dan Kewirausahaan
Arfiany Arfiany
Sekolah Tinggi Ilmu Manajemen Lasharan Jaya
Humanities Computer Science & IT Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Other

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ANALISIS STRATEGI PENINGKATAN KINERJA RUMAH SAKIT MELALUI FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP PERILAKU PELAYANAN PADA RUMAH SAKIT LASINRANG KABUPATEN PINRANG Arfiany Arfiany
Jurnal Bisnis dan Kewirausahaan Vol. 4 No. 2 (2015): Jurnal Bisnis dan Kewirausahaan
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat (LP3M) Nobel Indonesia

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Abstract

Services becomes important for hospitals in Indonesia. This study analyzes the factors that influence the behavior of the service and its impact on organizational performance in RS Lasinrang Pinrang. The formulation of the problem is how to improve the behavior of the service. This study develops a research model and the four hypotheses to answer the problems that exist. Respondents in this study as many as 100 people. The respondents are the employees in RS Lasinrang. This study using Structural Equation Modeling (SEM) which run through AMOS 4:01 as a tool of analysis. The results showed that the research model and the results are acceptable. The research proves that the leadership, communication, and control systems have positive and significant influence on the behavior of the service. Furthermore, the behavior of services and significant positive effect on organizational performance. The higher the leadership, communication, and control systems, the higher the performance of the organization through service behavior. Based on these results, the theoretical implications that can provide a stronger justification for the antecedents that influence the behavior of services, such as leadership, communication, and control systems. Managerial implications of this research is the hospital management should give more attention to the evaluation and feedback activities, hospital management should increase the frequency of discussions with employees, and leaders need to set an example and encouragement to its employees.
Pengaruh Lingkungan Kerja Fisik dan Non Fisik Terhadap Kinerja Pegawai Pada Kantor Kecamatan Mallawa Kabupaten Maros Hikmah Hikmah; Guntur Suryo Putro; Arfiany Arfiany; Nurhidayanti Nurhidayanti
Innovative: Journal Of Social Science Research Vol. 4 No. 2 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i2.9778

Abstract

Salah satu faktor yang dapat mempengaruhi Kinerja karyawan adalah Lingkungan Kerja, bahwa Lingkungan Kerja yang baik memberikan pengaruh terhadap meningkatnya kinerja pegawai. Tujuan dalam penelitan ini adalah: 1) mengetahui besaran pengaruh lingkungan kerja fisik terhadap kinerja Pegawai. 2) mengetahui besaran pengaruh lingkungan kerja non fisik terhadap kinerja Pegawai. 3) mengetahui besaran pengaruh lingkungan kerja fisik dan non fisik terhadap kinerja Pegawai Kantor Kecamatan Mallawa Kabupaten Maros. Penarikan sampel yang digunakan adalah sampel jenuh sebesar 51 sampel. Teknik analisis data yang digunakan adalah regresi linear berganda dengan uji R2, uji t, dan uji F. Hasil dari penelitian ini menunjukkan bahwa lingkungan kerja fisik berpengaruh secara positif terhadap Kinerja pegawai dengan nilai signifikan 0,02 ≤ 0,05. Sedangkan Lingkungan Kerja non fisik juga mempunyai pengaruh yang postif terhadap Kinerja Pegawai dengan nilai signifikan 0,00 ≤ 0,05.
Co-Authors Guntur Suryo Putro hikmah hikmah Nurhidayanti S.