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The Effect of Transformational Leadership, Work Motivation and Job Satisfaction on The Performance of BKKBN Employees Deputy for Advocacy Movement and Information Muhammad Rizki Darmawan; Beureukat Beureukat; Melati Melati; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 5 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i5.893

Abstract

This study aims to analyze the influence of transformational leadership, work motivation, and job satisfaction on the performance of BKKBN Deputy for Advocacy and Information Mobilization. This study uses primary data and secondary data by distributing questionnaires to 96 respondents. Multiple linear regression analysis technique was performed using SPSS 23 software. The results of this study indicate that transformational leadership (X1), work motivation (X2), and job satisfaction (X3) have a positive and significant impact on employee performance (Y). The results of the study show that transformational leadership (X1) has a positive and significant effect on employee performance (Y) with grades tcount > ttable (3.207 > 1.661) and value significance 0.002 which smaller of 0.05 (0.002 > 0.05). Work motivation has a positive and significant effect on employee performance (Y) with a value of tcount> ttable (3.246 > 1.661) and a significance value of 0.002 which is less than 0.05 (0.002 > 0.05). Job satisfaction (X3) has a positive and significant effect on employee performance (Y) with value tcount > ttable (7.886 > 1.661) and a significance value of 0.000 which is less than 0.05 (0.000 > 0.05).
The Effect of Satisfaction, Job Training and Non-Physical Work Environment on Employee Performance of PT Elnusa Tbk Jakarta Khairunnisa Khairunnisa; Beureukat Beureukat; Melati Melati; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 5 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i5.894

Abstract

This research aims to analyze how much influence Job Satisfaction, Job Training and Non-Physical Work Environment on employee performance of PT Elnusa Tbk Jakarta. The method used in this research is descriptive quantitative. Data analysis of several tests, namely instrument test, multiple linear regression correlation analysis, model feasibility test and t test hypothesis testing with a total of 104 permanent employees with data collection methods through questionnaires. Data analysis was carried out using SPSS 25. The regression analysis results show Job Satisfaction, Job Training and Non-Physical Work Environment have a positive and significant effect on Employee Performance, which is shown in the coefficients table in the regression equation mode. The t test results show that job satisfaction, job training and non-physical work environment partially have a significant effect on employee performance. The results of the F test show that together the variables of Job Satisfaction, Job Training and Non-Physical Work Environment simultaneously have a significant effect on Employee Performance. The results of the Determination Coefficient Test (R2) from the Adjusted R Square value obtained the result of 62.6%. The results of this study are expected that PT Elnusa Tbk Jakarta can always improve and pay attention to Job Satisfaction, Job Training and Non-Physical Work Environment on Employee Performance.
The Influence of Reliability, Responsibility, Assurance, Empathy and Physical Evidence on Customer Satisfaction with Disabilities at Tangerang Station Muhammad Nuril Huda; Beureukat Beureukat; Melati Melati; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 5 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i5.895

Abstract

This study aims to determine the effect of responsiveness reliability, assurance, empathy and physical evidence on customer satisfaction with disabilities at Tangerang Station. The sampling method used is Non-Probability Sampling with Purposive sampling technique. This type of research uses quantitative descriptive methods and inferential analysis using primary data in the form of a closed questionnaire to 100 respondents and the data is analyzed using multiple linear regression analysis. From the data that has fulfilled the validity test, reliability test, classical assumption test and model feasibility test, a regression equation is obtained. The results of regression analysis in this study indicate a positive and significant effect on customer satisfaction, which is shown in the coefficient table in the regression equation model. The results of the model feasibility test shown with the significant value are shown in the model feasibility table which means that the model in this study is feasible to use based on the significant value obtained. The results of the hypothesis conclusion with the t test obtained a significant value on the variables of reliability, empathy, assurance, empathy and physical evidence on customer satisfaction.
The Influence of Service Quality, Ease of Application Use, and Price Perception on User Satisfaction of Netflix Application Nida Nafisah Oktaviani; Beureukat Beureukat; Melati Melati; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 5 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i5.897

Abstract

This study aims to analyze the influence of Service Quality, Ease of Use of Applications, and Perceived Price on Satisfaction of Netflix Application Users. The research data used primary data through questionnaires on 100 respondents from FEB National University students Batch 2019. The data analysis technique used inferential analysis with multiple linear regression and used the help of the Statistical Product and Service Solution (SPSS) version 23 program. The results of multiple linear analysis shows that the variable Service Quality has a positive and significant effect on user satisfaction, Ease of Use Application has a positive and significant effect on user satisfaction, and Price Perception has a positive and significant effect on user satisfaction. The results of this study are expected to increase the attention of digital media streaming service providers, especially Netflix companies, regarding Service Quality, Application Ease of Use, and Price Perceptions which can increase sales.