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All Journal PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON DATA SCIENCE AND OFFICIAL STATISTICS
Migunani Puspita Eugenia
Politeknik Statistika STIS
Computer Science & IT

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Sentiment Analysis on PeduliLindungi Application Using TextBlob and VADER Library Fathonah Illia; Migunani Puspita Eugenia; Sita Aliya Rutba
Proceedings of The International Conference on Data Science and Official Statistics Vol. 2021 No. 1 (2021): Proceedings of 2021 International Conference on Data Science and Official St
Publisher : Politeknik Statistika STIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34123/icdsos.v2021i1.236

Abstract

The Covid-19 virus has become a global pandemic, including Indonesia. Various efforts have been made by the Government to reduce the negative impact by this pandemic, one of which is through the PeduliLindungi application. The research was conducted to obtain public sentiment towards the application by using twitter data. The data collection period is from August 31 to September 7, 2021, this period was chosen due to the emergence of news regarding vaccine data leaks associated with data leaks in the PeduliLindung application. Sentiment analysis is carried out using the TextBlob and VADER libraries. The results of this sentiment analysis are sufficient to display public opinion and it is hoped that decision makers can improve applications based on these opinions. Then, it was found that the VADER library can be said to be better in conducting sentiment analysis in research because the lexicon approach used is based on social media.
Lean User Experience (Lean UX) Approach in the Redesign of the SOBAT BPS Application Migunani Puspita Eugenia; Lutfi Rahmatuti Maghfiroh
Proceedings of The International Conference on Data Science and Official Statistics Vol. 2023 No. 1 (2023): Proceedings of 2023 International Conference on Data Science and Official St
Publisher : Politeknik Statistika STIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34123/icdsos.v2023i1.398

Abstract

SOBAT BPS is a service provided by BPS to be used by partners and prospective partners of BPS throughout Indonesia. Alongside the utilization of the SOBAT BPS application, user reviews and assessments become significant elements in measuring the quality and success of this application. Feedback obtained from these assessments indicates that a redesign of the SOBAT BPS application is necessary to provide a better user experience. Prior to redesigning the SOBAT BPS application, a preliminary survey was conducted to understand user perceptions of the current system using heuristic evaluation and the user experience questionnaire (UEQ). Based on the preliminary survey results, there are issues related to the implementation of heuristic principles in the SOBAT BPS application, and only the UEQ stimulation scale received a good ranking. Therefore, the aim of this research is to redesign the SOBAT BPS application using the Lean UX method and to evaluate the redesigned results using heuristic evaluation and UEQ. The evaluation results of the redesigned SOBAT BPS application indicate that the redesign is superior to the current SOBAT BPS application.
Co-Authors Fathonah Illia Lutfi Rahmatuti Maghfiroh Sita Aliya Rutba