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All Journal KLIK: Kajian Ilmiah Informatika dan Komputer
Hafsyah
Universitas Islam Negeri Sultan Syarif Kasim Riau, Pekanbaru
Computer Science & IT

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Analisis Sentimen Tanggapan Masyarakat Terhadap Kenaikan Biaya Haji Tahun 2023 Menggunakan Metode K- Nearest Neighbor (KNN) Hafsyah; Elin Haerani; Novriyanto; Fadhilah Syafria
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 3 (2023): Desember 2023
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i3.1471

Abstract

The Indonesian government implemented a policy of increasing the cost of Hajj in 2023, but the policy has attracted many positive and negative comments among the public. Public comments are taken from the social media network Twitter, because it contains a lot of information so that it attracts the interest of most people. With the increase in Hajj costs in 2023, it is necessary to conduct sentiment analysis. This study uses  the K-Neearest Neighbor method  because it is easy to apply and the data used are divided into two classes, positive and negative. The results of research on the application of  the K-Nearest Neighbor method in  sentiment analysis of the increase in Hajj costs in 2023 using 3,000 data taken from Twitter comments. The tweet data  used, there were 1866 positive comments and 415 negative comments and the total net data of 2281, judging from the amount of positive data compared to negative  data, obtained an accuracy value of 81.17% in 70:30 data sharing, 79.87% in 80:20 data sharing, 77.73% in 90:10 data sharing. Meanwhile, the highest accuracy value was 81.17% with  82.48% precision, 97.67% recall, F1- Score 89.43%.  In this study, there were more positive responses, this proves that the increase in Hajj costs in 2023 using  the K-Nearest Neighbor (KNN)  method can be accepted by the community
Co-Authors Elin Haerani Fadhilah Syafria Novriyanto Novriyanto